Ratings based on 300 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from FREMONT

Posted 26 Apr 2024
Great el centro hotel will stay again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Apr 2024
5 out of 5
by A verified traveler

Posted 6 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Henry Ordoñez Administracion, Hotel Management
Estimado Sra. Jazmin, agradecemos su comentario es de mucha importancia para seguir mejorando, esperamos nos vuelva a visitar y que haya retornado a su hogar muy bien. Saludos cordiales
5 out of 5
by A verified traveler

Posted 10 Dec 2023
Comment from Hotel Management
12 Dec 2023 by Henry Ordoñez Administracion, Hotel Management
We appreciate your comment, it commits us to continue improving our services. We hope to see you in the future and that you have arrived home safely.
5 out of 5
by A verified traveler

Posted 20 Jul 2023
Comment from Hotel Management
24 Jul 2023 by Henry Ordoñez Manager, Hotel Management
Thank you for choosing our hotel during your visit to the charming city of Cuenca. Your opinion is important to us, because it helps us to improve our services and keep growing. Best regards.
5 out of 5
by A verified traveler

Posted 25 Jun 2023
Comment from Hotel Management
15 Jul 2023 by Henry Ordoñez Manager, Hotel Management
Thank you for choosing our hotel during your visit to the charming city of Cuenca. Your opinion is important to us, because it helps us to improve our services and keep growing. Best regards.
5 out of 5
by A verified traveler

Posted 3 Jun 2023
Loved everything about this place.
Comment from Hotel Management
5 Jun 2023 by Henry Ordoñez Manager, Hotel Management
Thank you for choosing our hotel during your visit to the charming city of Cuenca. Your opinion is important to us, because it helps us to improve our services and keep growing. Best regards.
5 out of 5
by A verified traveler

Posted 1 Jun 2023
Comment from Hotel Management
23 Jun 2023 by Henry Ordoñez Manager, Hotel Management
We appreciate your comment, it commits us to continue improving our services. We hope to see you in the future and that you have arrived home safely.
3 out of 5
by A verified traveler

Posted 13 Apr 2023 on Hotels
Comment from Hotel Management
13 Apr 2023 by Henry Ordoñez Manager, Hotel Management
Dear Guest. We appreciate your comment.We hope to see you in the future and that you have arrived home safely.
5 out of 5
by A verified traveler

Wonderful Hotel and Staff

Posted 11 Apr 2023 on Hotels
Fantastic hotel! Service and location are excellent! We had a room with a balcony with a distance view of the cathedral! Cuenca is a magical place and the hotel made it even better!
Comment from Hotel Management
13 Apr 2023 by Henry Ordoñez Manager, Hotel Management
Dear Guest. We appreciate your comment, it commits us to continue improving our services. We hope to see you in the future and that you have arrived home safely.