Ratings based on 28 Verified Reviews

3.4 out of 5
67% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 20 Jul 2022
No parking and breakfast was cold
1 out of 5
by A verified traveler

Negative experience

Posted 10 Nov 2021 on Hotels
I had a reservation at this hotel but when I arrived I was told there were no rooms. I attempted to show the manager my booking confirmation but he was not interested. After some discussion he offered to find my wife and I another hotel which he did. The hotel was renovated and was not well prepared for guests. We stayed one night and left. I would be careful about booking this property. Perhaps bait and switch?
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2021
1 out of 5
by A verified traveler

Posted 1 Oct 2021
One of the worst places I've stayed in. Most of the rooms face am interior covered courtyard and sounds really carry through the thin doors and windows of the rooms. I tried two rooms on two different floors and from both I could clearly hear conversations from the reception desk, loud footsteps, and the lobby phone ringing as loud as if it were in my room! I had specifically booked a room with a mountain view and when I asked the hotel manager about this all I got was a shrug and a poor explanation about not having one available and expecting a higher price for those rooms than Expedia is listing. The front desk also closes around midnight, so there were guests calling and loudly knocking throughout the wee hours to get in. The rugs were torn and dirty and there was no toilet paper in the room's bathroom. Absolutely awful. Cleanlines and breakfast: 2/5.
5 out of 5
by A verified traveler

Posted 16 Sep 2020
Very nice and cozy place great people. And. Even a surprise if ur lucky OK ya cómo vamos con tus uñas vamos a la una primero OK ya cómo vamos con tus uñas vamos a la una primero C,
Comment from Hotel Management
23 Sep 2020 by Hey my friend, Hotel Management
Thank you for choosing us, we wait for you in a next opportunity, an excellent return trip.
4 out of 5
by A verified traveler

Nice Hotel

Posted 14 Jun 2018 on Hotels
Very nice hotel, clean, comfortable bed with hot shower. Room was spacious with a desk and wardrobe. Location is excellent 15 minute taxi ride to coach terminal and 5 minutes walk to main sqaure. Lots of shops and restaurants about. Only issues were having a room with a balcony into the street let in a lot of noise.
Comment from Hotel Management
14 Jun 2018 by Administracion , Hotel Management
Thanks for you comments Kimberley Best Regards
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2024
2 out of 5
by A verified traveler

PESIMA EXPERIENCIA

Posted 29 Jan 2024 on Hotels
HOTEL BASICO Y POR EL PRECIO NO SE PODIA ESPERAR, EL BAÑO SUCIO TAPADO DESASTROSO, SE LE PIDIO Q VAYAN A SOLUCIONAR NUNCA LO HICIERON , LAS HABITACIONES DAN AL CALLE UNA BULLA Q NO SE PODIA DORMIR , EL,DESAYUNO DEFICIENTE PAN, MOTE CON HUEVO CANTIDAD LIMITADA, EL CAFE DE LOS PEORES Q HE TOMADO. EL UNICO PUNTO A FAVOR ES Q QUEDA EN EL CENTRO HISTORICO.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2022 on Hotels
1 out of 5
by A verified traveler

Posted 16 Aug 2022
Una semana antes de empezar el viaje cancelaron el alojamiento queriendo enviarme a un hotel de baja categoría, se realizaron gestiones directamente con EXPEDIA para poder mantener un hotel de la misma calidad.