Ratings based on 569 Verified Reviews

3.5 out of 5
72% of guests recommend
3.5 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 May 2024
Hotel is listed as a "suite" hotel, it is not. Doesnt have all the furniture for a suite. 1st room we checked into only had a table and no chairs, second room had a table and chair but the furniture was old and not up to date. Tv was ok, remote didnt coinside with the tv cable company and closed caption could not be turned off. Carpet in rooms were old and not cleaned. Beds were worn and mattresses needed to be turned or replaced. Breakfast was surely poor. Only cereals or waffles. Coffee was poor. Too many potted plants that needed help....lobby furniture was old and needed repair. Pool was cloudy, needed some heat. Tile in pool area was loose and unsafe. Outside garbage cans needed to be emptied. We stayed here for a family function because it was close. May not stay again.
5 out of 5
by A verified traveler from Fulton

Posted 19 May 2024
The floors in our room are filthy!!!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2024
4 out of 5
by A verified traveler

Posted 7 May 2024
The Hotel could be A great place to stay if they would do a bunch of updates.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024
3 out of 5
by A verified traveler

Posted 28 Apr 2024
It’s an old Holiday Inn and it needs some work. Front desk person at check in wasn’t at all interested in us being there and it was apparent
2 out of 5
by A verified traveler from Hallsville

Posted 22 Apr 2024
Our room did not look like it had been vacuumed - against the baseboards was very dirty and crumby. It looked like there was blood behind the toilet against the wall. The shower was rocky - the floor bowed underneath you when you stood in the middle. Additionally the shower looked stained in areas. The hallway smelled strongly of air freshener covering marijuana smoke. There was a fly trap hanging in the lobby hallway. Finally, it advertised a continental breakfast that was not available We did not expect luxury in this small town but also didn’t expect the poor quality of this hotel either.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Friendly staff and clean hotel, would come back again!
2 out of 5
by A verified traveler

Posted 14 Apr 2024
During our stay on the night of 04/12/2024, someone removed our daughter-in-law's license plate off of her vehicle, it was located on another vehicle next to hers. Law enforcement was called and they had the vehicle towed. When my son and his family arrived, their was room was dirty, medicine bottle found, old food, dirty floor, and bed did not have clean sheets. He assisted the desk clerk to get things cleaned up and was told there would be a discount. On Saturday morning, I went to desk and asked for receipts for the rooms - 123 & 125. I was told they would be e-mailed to me. I still waiting for them.