Ratings based on 260 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Atentamente Gerente General, Hotel Management
Srta Patricia gracias por su evaluación acerca de nuestro hotel. Esperamos verla pronto en esta su segunda casa.
by A verified traveler from Jamul
Posted 18 Mar 2024
A , highly recommended. Great hotel restaurant, bar, buffet and amazing staff and Customer service.
Comment from Hotel Management
20 Mar 2024 by Atentamente Gerente General, Hotel Management
Thank you for bringing this to our attention.We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards.We will share your feedback with our staff and make the necessary changes.We hope you choose to stay with us again, so we can show you our true level of service.
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
10 Apr 2024 by Atentamente Gerente General, Hotel Management
Gracias por su calificación acerca de su ultima estancia. Esperamos verlo pronto en esta su segunda casa.
by A verified traveler
Good place to stay
Posted 14 Feb 2024 on HotelsThe location is the best pro of this hotel.
Comment from Hotel Management
21 Feb 2024 by Atentamente Gerente General, Hotel Management
Sr Bruno gracias por su calificación acerca de nuestras instalaciones. Esperamos verlo pronto.
by A verified traveler
Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
13 Sep 2023 by Atentamente, Gerente General, Hotel Management
Sr. Jorge, muchas gracias por su evaluación acerca de nuestro hotel.Esperamos verlo pronto por esta su casa Fiesta Inn Cuautitlán.
by A verified traveler from El Paso
Posted 8 Aug 2023
Yed
Comment from Hotel Management
8 Aug 2023 by Atentamente, Gerente General, Hotel Management
Estamos muy agradecidos por su opinión de esta su casa Fiesta Inn Cuautitlán.Nos complace saber que disfrutó de su alojamiento.Valoramos su opinión.Esperamos verlo pronto.
by A verified traveler
Posted 26 Jul 2023
I was there for 4 days since, day 1 nothingvbut great customer service. The first room i got had AC issues as soon as i repoted i got a new room. Restaurant staff was great. Cleaning crew was great. Easy to get transportation to and from our event.
Comment from Hotel Management
26 Jul 2023 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely
by A verified traveler
Great place to stay
Posted 18 Sep 2022 on HotelsGreat and friendly place to stay. Staff is very attentive and accommodating. Make sure you have small currency to be able to tip staff. It’s not required but it’s part of the culture to tip and you just want to because they’re so friendly.
Comment from Hotel Management
26 Sep 2022 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely
by A verified traveler
Posted 15 Sep 2022 on Orbitz
Well maintained and clean facilities
Comment from Hotel Management
26 Sep 2022 by General Manager, Hotel Management
Thank you so much for your review.I am pleased to hear you enjoyed your stay with us.We hope you will visit us again. Sincerely
