Ratings based on 2,054 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Beautiful hotel. Quiet, clean and safe.
Comment from Hotel Management
17 Jun 2024 by Francisco García, Zocalo Central’s General Manager, Hotel Management
Dear ElizabethThank you very much for sharing your experience with us. It is a pleasure to read that you enjoyed your stay thanks to the quiet, clean and security of our hotel.It would be great to welcome you back soonBest Regards
by A verified traveler
Posted 16 Jun 2024
10 de 10 todo excelente
Comment from Hotel Management
17 Jun 2024 by Francisco García, Gerente General Zócalo Central, Hotel Management
Estimado Hugo¡Nada nos hace más felices que lograr la fidelidad de nuestros huéspedes!, es un verdadero placer ser elegidos como hospedaje en la Ciudad de México y estamos muy orgullosos de que todo haya sido excepcional.Nos encantaría darle la bienvenida pronto
by A verified traveler
Posted 15 Jun 2024
Great place with a beautiful view of the main plaza and the Cathedral 💕
by A verified traveler
Posted 15 Jun 2024
This was an excellent hotel! Super nice view to the zocalo from the restaurant. Loved the 24 hour service for food. Lo unico malo fue que toco ley seca por las eleciones pero aparte de eso todo fue excelente! Would definietly return! 🙂
by A verified traveler
Posted 14 Jun 2024
Noisy,cafe bar tenders are rude, worn beds, tiny rooms.
by A verified traveler
Posted 14 Jun 2024
Beautiful property. English speaking. Very close to Zócalo. Would stay again.
by A verified traveler
Posted 14 Jun 2024
This was such a great experience for our first time in Mexico City! Great hotel, great staff, wonderful amenities. We want to stay again already!
by A verified traveler
Posted 13 Jun 2024
Best location , great rooms & great coffe
Comment from Hotel Management
14 Jun 2024 by Francisco García, Zocalo Central’s General Manager, Hotel Management
Dear GraceThank you very much for sharing your experience with us and highlighting the service of the staff, excellent location and Cafe Central. We are really happy you had a great time with us.We will be delighted to receive you again very soonBest Regards
by A verified traveler
Posted 12 Jun 2024
the suites are nice bu they never available and the regular and standar rooms are realy small like 6x10 whe i want togo to the bahroom the space betwent the bed and the wall is only about 12 inches is like a jail cell
Comment from Hotel Management
14 Jun 2024 by Francisco García, Zocalo Central’s General Manager, Hotel Management
Dear MiguelThank you for letting us know your perception regarding the room, for your next visit, if you would allow me, I would be more than glad to assist you in choosing a perfect option that would fulfill your needs and expectations among our variety of room categories.We will be delighted to receive you again very soonBest Regards
by A verified traveler
Posted 11 Jun 2024
Beautiful hotel. Some of the staff speak english but my google translate helped alot! Food at the restaurant was good with an amazing view.
Comment from Hotel Management
12 Jun 2024 by Francisco García, Zocalo Central’s General Manager, Hotel Management
Dear AlexisThank you very much for sharing your experience with us and highlighting the service of the staff, great location to enjoy the view and Balcón del Zócalo restaurant. We are really happy you had a great time with us.We will be delighted to receive you again very soonBest Regards
