Ratings based on 982 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Had a great time, hotel is lovely!
Comment from Hotel Management
5 Jun 2024 by The Management Team of Barceló Málaga, Hotel Management
Dear George, Thank you very much for your kind feedback.We are thrilled to learn that your stay at Barceló Málaga met your expectations in every aspect. Your commendations on the room cleanliness, our hotel's condition, the service provided by our team, and the amenities available in your room resonate with the high standards we strive to uphold. It's delightful to know these elements contributed to a memorable experience for you.We pride ourselves on our avant-garde design and commitment to excellence, and it is always encouraging to hear when these efforts are noticed and appreciated by our guests.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 30 May 2024
Very conveniently located near to the beach, city centre and transport links to the airport.
Comment from Hotel Management
30 May 2024 by The Management Team of Barceló Málaga, Hotel Management
Dear Ian, Thank you very much for your kind feedback.We are thrilled to hear that our strategic location, as well as the pristine condition of our hotel, met your expectations and contributed to a memorable experience. Our commitment to service excellence is echoed in your satisfaction with the cleanliness of the room and the amenities provided.It delights us to know that these aspects of your stay were highlights during your visit to Málaga.We eagerly await the chance to welcome you back to the beautiful surroundings Málaga.Warm regards,The Management Team of Barceló Málaga
by A verified traveler
Posted 29 May 2024
Had a great time.Hotel was located next to the train station.Very quiet.A 15 minute walk into town possibly a little long for little ones.The old town was beautiful.And it was close to the beach . There was definitely something for everyone.
Comment from Hotel Management
30 May 2024 by The Management Team of Barceló Málaga, Hotel Management
Dear Chris,Thank you for your review.We are delighted to read that you enjoyed our location next to the train station and found our hotel to be a peaceful retreat. It is also gratifying to know that our proximity to the beautiful beaches and the old town of Málaga added value to your stay. We are sorry if the walk into town seemed a bit long, especially for families with young children. However, our central location and the availability of public transport right at our doorstep typically facilitate a convenient experience for our guests.It is heartening to see that the cleanliness of your room, the condition of our hotel, the quality of our service, and the amenities we provide met your expectations. Our team strives to maintain high standards in all areas to ensure that every guest has a memorable stay with us.We hope to welcome you again in the future. Best regards,The Management Team of Barceló Málaga
by A verified traveler
Posted 23 May 2024
Attached to the rail station and shopping mall
Comment from Hotel Management
24 May 2024 by The Management Team of Barceló Málaga, Hotel Management
Dear Senyo,Thank you for taking the time to review your stay.We regret to hear that certain aspects of our hotel did not fully meet your expectations. Our commitment to providing exceptional service and accommodations is unwavering, and we are continually striving to enhance our facilities and services.We are pleased that you appreciated our convenient location attached to the rail station and shopping mall, as well as the high level of service provided by our team. It is our hope that these positive elements of your stay left a lasting impression.We look forward to welcoming you back on a future occasion.Best wishes,The Management Team of Barceló Málaga
by A verified traveler
Posted 7 May 2024
Hotel in great position
Modern and clean
Helpful and professional staff
Comment from Hotel Management
9 May 2024 by The Management Team of Barceló Málaga, Hotel Management
Dear Robert, Thank you very much for your kind feedback.It's truly gratifying to know that the location of Barceló Málaga greatly contributed to your experience. Our commitment to maintaining a clean and modern atmosphere is echoed in your comments, and we thank you for noticing our efforts.Our team takes great pride in offering professional service and we're thrilled to have met your expectations in this regard. We believe that our dedicated staff play a crucial role in the experience of our guests, and your acknowledgment is a wonderful affirmation of their hard work.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 2 May 2024
by A verified traveler from Milwaukie
Posted 26 Apr 2024
Great Hotel!
Comment from Hotel Management
2 May 2024 by The Management Team of Barceló Málaga, Hotel Management
Dear Sasha,Thank you for your positive feedback.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back on a future occasion.Best regards,The Management Team of Barceló Málaga
by A verified traveler from Cardiff
Posted 25 Apr 2024
Bathroom smells badly
Air condition not working, room is hot.
Called reception, told not much can be done late at night.
Expensive for the service provided.
The light system and switches not the best.
Comment from Hotel Management
26 Apr 2024 by The Management Team of Barceló Málaga, Hotel Management
Dear Mohamed,Thank you for taking the time to share your feedback.We regret to learn that the bathroom conditions did not meet your expectations. Our team prides itself on maintaining impeccable standards of cleanliness and hygiene, and we apologize if this was not evident during your stay.We are also sorry to hear of the discomfort you experienced due to the air conditioning issue. Our hotel is committed to ensuring a comfortable environment for all our guests, and we are disheartened that we fell short in this instance.It is concerning to hear that our reception team's response did not provide the support you needed. We strive to offer attentive and prompt service, especially when addressing our guests' concerns.We understand that value for money is an important aspect of any hotel stay, and we apologize if you felt our services did not meet the expectations set by the cost.Furthermore, we take note of your comments regarding the light system and switches in the room. We aim to provide a seamless and user-friendly experience for our guests, and it seems we have missed the mark.Please be assured that we continually strive to offer the highest quality of service and amenities. While we understand that the solutions provided during your stay were not satisfactory, we are committed to improving our guests' experiences.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,The Management Team of Barceló Málaga
