Ratings based on 123 Verified Reviews

3.7 out of 5
96% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2024 on Hotels
1 out of 5
by A verified traveler

Posted 1 Feb 2024
Room roofing was leaking and floor is full of water, could not able to sleep, no heating in the room, no hand wash , no drinking water, said to drink from toilet pipe , total horrible situation and please don’t go and do not book Dial house hotel, in Crowthorne , complied to manager, no response
3 out of 5
by A verified traveler

Posted 25 Jan 2024
The host was very helpful and pleasant, room, parking, Location was great, Walls a bit thin and bed not the most comfortable unfortunately
1 out of 5
by A verified traveler

It neefs inprovement

Posted 23 Jan 2024 on Hotels
We were guven a cold room for the night. I walked in the cold to look for manager as the phone waa not working. He finally gave us a mobike electric heater which would not heat the big poirly cleaned room in the back. One of the radiators was not working. Thevothercwent cold shorrly before midnight as they put off heating. We didnt showr that night and in the morning too as the shower had cold icy water. It was my secinf time to use this hotel. The furst time i lost my perfunlme when i forgot my box in the lounge. Overrall, its not value for money and i will not be going back there.
Comment from Hotel Management
23 Jan 2024 by sunny, Hotel Management
Hi Mr Kepha i m surprised to see your coments we provided a heater because the Hotel was empty thats why it was not worth to turn on the central heating for one room ..and you forgot your bag in the lobbey an no body knew about that and after 12 hours we put your bag at safe place next day you called us and told us that you forgot your bag here and after you recieved your bag you claimed that your perfume is not there Sir i was in your room and your room was warm enugh and water was absoloutey fine and you didn tell us about anything when you was here Sir if you dont complain when you was here how can we help you .THanks anyway..
5 out of 5
by A verified traveler

Posted 1 Jan 2024
Simple, quiet hotel
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2023
5 out of 5
by A verified traveler

Posted 6 Dec 2023
I have stayed here multiple times. Cheapest in area. Good staff.
5 out of 5
by A verified traveler

Good value

Posted 10 Nov 2023 on Hotels
All good. Good value. Recommended
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2023 on Hotels