Ratings based on 751 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
My wife and I loved how closed the mall was and all the places we wanted to go were so close! Was an amazing stay
by A verified traveler
Posted 12 Jun 2024
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 4 Jun 2024
Staff was very accommodating- there was an issue with bedding (stains) caused a bit of discomfort- Asked that sheets be changed for the last night of our stay (they were NOT) but l talked to the night clerk and she graciously gave us another room…
by A verified traveler
Posted 3 Jun 2024
Loved this property. Hidden jem and close to everything. Staff was very helpful.
by A verified traveler
Posted 28 May 2024
Staff was nice, lobby is clean, and the pool was clean.
by A verified traveler
Posted 26 May 2024
Disappointing....the staff was very rude especially Bianca at the front desk, who told me i could not switch rooms cause nothing was available and later the tv in my room went out I let the front desk know and like magic there was availability and they moved us right away. That room unfortunately had food crumbs in the bed. For breakfast I was yelled at(by Monica)because I didn't know the front desk was suppose to give me my breakfast vouchers(which they did not) when I returned to the bar she ignored my family and I and served everyone around us. Such a shame that at a hotel by HILTON would tolerate such TERRIBLE customer service!👎 We were grateful for 1 young lady's hospitality, Makela P. thank you for acknowledging my family and I and for your wonderful customer service skills.
by A verified traveler
Posted 23 May 2024
Antonio was great during checking. Wonderful stay!
by A verified traveler
Posted 20 May 2024
Really nice property. Staff was friendly and the amenities were great. Really close to the airport and if you want to shop this is walking distance.
