Ratings based on 892 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
I love my experience but would have love it even more with a pool available.
Comment from Hotel Management
14 Jun 2024 by Brandon Cassidy - Assistant General Manager, Hotel Management
Hello! We truly appreciate your response! We are so glad you enjoyed your stay!
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Brandon Cassidy - Assistant General Manager, Hotel Management
Thank you for your review! We are so happy you enjoyed your stay with us! We hope to welcome you back soon!
by A verified traveler
Posted 6 Jun 2024
My husband broke out in a rash after sleeping in the bed. So, maybe use sensitive skin laundry soap in case people with sensitive skin. It was close to power and light and I felt safe.
Comment from Hotel Management
7 Jun 2024 by Brandon Cassidy - Assistant General Manager, Hotel Management
Thank you for your review! I am so sorry about your husband! I will let our housekeeping department know! We are so glad you enjoyed the rest of your stay with us!
by A verified traveler
Posted 20 May 2024
Great location. The KC rail car is right outside the door. Easy parking and close to lots of stuff
Comment from Hotel Management
20 May 2024 by Brandon Cassidy - Assistant General Manager, Hotel Management
Thank you for your review! We are so glad you enjoyed your stay with us! We hope to welcome you back soon!
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
10 Jun 2024 by Melissa, Hotel Management
Thank you for the great review! We are so happy you enjoyed your stay! Thank you for being our guest and we hope to welcome you back soon!
by A verified traveler
Posted 13 May 2024
Nice rooms.
Comment from Hotel Management
15 May 2024 by Brandon Cassidy - Assistant General Manager, Hotel Management
We are so glad you enjoyed your stay with us! Thank you for your review! We hope to welcome you back soon!
by A verified traveler
Posted 11 May 2024
Location was spot on. With the light rail at the front door, getting around was great. Staff was helpful. Breakfast was good, however, they were out of milk, cups, and food was a little on the burnt side from sitting so long in their warmers. Over all, we would stay again.
Comment from Hotel Management
12 May 2024 by Brandon Cassidy - Assistant General Manager, Hotel Management
Thank you for the feedback! We truly appreciate it! We have shared your feedback with our team to ensure we can do better in the future. Have a great day!
by A verified traveler
Posted 11 May 2024
We enjoyed our stay, and they had one of the nicer breakfasts that we’ve experienced in terms of options.
Comment from Hotel Management
11 May 2024 by Brandon Cassidy - Assistant General Manager, Hotel Management
We are so glad you enjoyed your stay with us! I will pass your comments to our entire team. Have a great day and thank you!
by A verified traveler
Posted 5 May 2024
I will stay here again.
Comment from Hotel Management
7 May 2024 by Brandon Cassidy - Assistant General Manager, Hotel Management
Thank you for your review! We are so glad you enjoyed your stay with us and that you will be back! Have a great day!
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
5 May 2024 by Melissa, Hotel Management
Thank you for the feedback! We are glad you had a nice stay, Donald! We hope to see you again!
