Ratings based on 252 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Mar 2024
This spot was perfect for our holiday. Cheryl our host was lovely and even phoned after we left to wish us a safe journey home. Highly recommend.
Comment from Hotel Management
31 Mar 2024 by Cheryl, Hotel Management
Hi Angela & Grant, we are so glad that you had a wonderful time with us in Cromwell, we loved having you stay. We also hope you enjoyed the coffee. We're glad during your stay the weather was awesome for the airshow. Safe travels home and enjoy the rest of your holiday, all the best for 2024 and thank you for sending a note to us, cheers Cheryl
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 10 Mar 2024
Great facilities, kind and helpful staff, good location. Highly recommend!
Comment from Hotel Management
11 Mar 2024 by Cheryl, Hotel Management
Hi Fabiana & family, lovely to have you all stay over the weekend. We hope you had a good visit to Cromwell and the Central Otago region and managed to fit lots in, as much as a toddler allows :-).Thank you for leaving our room lovely and tidy it was greatly appreciated and thank you for taking the time to drop a note on our feedback page. Stay well and we hope to see you again.All the best, cheers Cheryl
by A verified traveler
Spacious rooms.
Posted 15 Feb 2024 on HotelsWe stayed on our way further south. The motel has a lovely outlook of trees. There is an outdoor BBQ for guest use and plenty of restaurants nearby. Staff were super friendly and helpful. The room was spacious, clean and had everything you’d need. Bathrooms have recently been updated. Great spot to stay in Cromwell.
Comment from Hotel Management
15 Feb 2024 by Cheryl, Hotel Management
Good morning Jillian, Thank you so much for your comments so soon after your stay, they are especially kind and detailed which is fantastic. We hope you had a good chance to look around Cromwell and Central Otago and may return to visit again sometime in the future. Wishing you both safe travels for the remainder of your holiday in New Zealand. All the best, cheers Cheryl
by A verified traveler
Posted 17 Jan 2024 on Wotif
Prefect place to stay. Owner was so helpful and friendly. Definitely recommend.
Comment from Hotel Management
17 Jan 2024 by Cheryl, Hotel Management
HI Emma, thank you so much for your recommendation, it was great to have your family with you visiting from overseas. We know they enjoyed the cherry picking and sightseeing around Cromwell and we're glad we had some fine weather for your visit. We hope you see you again and wish you a fantastic 2024, safe travels home to Auckland and to your mum and aunty back home, warm regards Cheryl
by A verified traveler
Excellent customer service
Posted 9 Jan 2024 on HotelsComment from Hotel Management
17 Jan 2024 by Cheryl, Hotel Management
Hi Nirlep, thank you for taking the time to drop a note, we hope you and the family had a wonderful time in Cromwell and Central Otago. We hope the remainder of your holiday is just as fantastic and wish you have safe travels home to Brampton, best wishes for 2024, warm regards Cheryl
by A verified traveler
Posted 5 Jan 2024
Absolutely lovely property!
Super close to the shops - walked there and also the park with my daughter.
The lady in reception - assuming owner or manager - was not only friendly and welcoming, but personally escorted us to the room, showed us around and where everything was and just made us feel so welcome.
It was lovely to sit outside in the sun, enjoying a Central Otago rose - in Central Otago, with picnic tables set up in the gardens.
The room had everything we needed for our one night stopover, with cooktop and microwave would be easily suitable for a few days.
Comment from Hotel Management
17 Jan 2024 by Cheryl, Hotel Management
Wow thank you so much Margaret for your kind words and wonderful detail in your review, it's great to help let other guests know what we have, and I just want to say a huge thank you for taking the time. We hope you had a wonderful holiday and wish you safe travels back to Aussie, wishing you a wonderful 2024 and we hope to see you again, warm regards Cheryl
by A verified traveler
Posted 3 Jan 2024
Comment from Hotel Management
15 Feb 2024 by Cheryl, Hotel Management
HI Ashvin, many thanks for the 5 out of 5, greatly appreciated. We hope you had a good look around Cromwell and Central Otago and hope to see you again. All the best for 2024, cheers Cheryl
by A verified traveler
Posted 27 Dec 2023
Comment from Hotel Management
27 Dec 2023 by Cheryl, Hotel Management
Hi Dinesh, it was lovely to have you and your family visiting from Colorado. We hope you enjoyed the Central Otago area and have left with lots of fond memories. We really appreciate you staying with us and wish you safe travels and best wishes for 2024, Happy New Year. Warmest regards Cheryl
by A verified traveler
Posted 18 Nov 2023
I have stayed in some motels recently and this is by far the most enjoyable one I have been in. The feeling I got from the staff and the owner is that they actually care about their guests - they are not just a number. Facilities are excellent and very clean and well looked after. Will definitely stay again.
Comment from Hotel Management
18 Nov 2023 by Cheryl, Hotel Management
Hi Annette, thank you for your lovely words I will pass on to the team. I was very glad to see your little car in the car park yesterday, so very glad you picked it up all ok. We were happy to have you stay and hope to see you again one day. Have a lovely Christmas and New Year.Warm regardsCheryl
