Ratings based on 377 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Excellent friendly staff very clean room good value for money highly recommended
by A verified traveler
Dreadful meal
Posted 27 Dec 2023 on HotelsDreadful meal in their restaurant. The beef would have better been used to make shoes. Avoid
by A verified traveler
Posted 20 Jun 2023
Friendly staff clean room handy for shopping good dinner
Comment from Hotel Management
2 Jul 2023 by Emilie,Réceptionniste, Hotel Management
Good morningThanks you very much .Kind regard
by A verified traveler
Posted 26 May 2023
Always good staff excellent ,very clean rooms love the walk in showers. Very good value for money breakfast good and main meal verygood
Comment from Hotel Management
27 May 2023 by Emilie,Réceptionniste, Hotel Management
Dear Christopher,Thanks you to your note.Kind regard
by A verified traveler
Posted 26 Mar 2023
Comment from Hotel Management
20 Apr 2023 by Rémi - Responsable hébergement, Hotel Management
Bonjour, Un grand Merci pour ce retour ! Au plaisir de vous revoir
by A verified traveler
Posted 25 Feb 2023 on Hotels
Comment from Hotel Management
5 Mar 2023 by EMILIE, Hotel Management
Cher clientNous vous remercions pour la jolie note que vous nous avez attribuée et nous sommes ravis que vous ayez passé un agréable séjour dans notre établissement.Au plaisir
by A verified traveler
Posted 9 Feb 2023
Perfect
Comment from Hotel Management
12 Feb 2023 by Emilie Réceptionniste, Hotel Management
Chère DinahNous sommes ravis que vous ayez passé un agréable séjour dans notre établissement.Cordialement
by A verified traveler
Disappointing
Posted 7 Jan 2023 on HotelsWe have stayed at this hotel several times in the past and been really pleased with the experience. This time it was mixed. The public room was pleasant and it was good to see a real fire. When we arrived we had a drink from the bar and were lucky to get seats next to the fire and were nice and cosy. Unfortunately, the rest of the room was chilly as evidenced by the number of blankets stored in baskets. Our room had an unpleasant odour and put it down to perhaps a broken seal on the drains. We did not complain about this but should have done. The room itself was nice and clean and the shower was lovely however the air con did not seem to be operating properly and the room was cold. The bed was comfortable but the mattress protector made it sweaty. There was ceramic bowl hanging from a hook which was empty and served no purpose except to be an obstruction. The staff were efficient and spoke good English.
Comment from Hotel Management
15 Jan 2023 by Emilie, Hotel Management
Dear CustomerWe thank you for taking the time to share your feelings with us.We have government recommendations regarding the temperature that we apply. The room can be heated up to 22 degrees, which is a good temperature.The plaids in the dining room are there for decoration (as for the ceramic pot in the room) but can also be lent.We took note of the smell in the room and believe it to be the heavy rain.It's a pleasure to see you again.Emilie, Receptionist
by A verified traveler from Bonaire
Posted 29 Dec 2022
Hotel with a plenty of free parking. The room was clean and beds comfortable. Very small room. I don’t think it’s possible to control the temperature because we tried to turn on the air/fan or turn the heat off because the room was so hot. I appreciate the heat in the winter but it got too hot to sleep during the night. We opened the small window to let some air in but the car noises outside was loud. Staff was very friendly. They do serve dinner and breakfast at their restaurant.
Comment from Hotel Management
6 Jan 2023 by Emilie, Hotel Management
Hello,We thank you for your comment. We had the thermostat checked after your report. We hope to see you again during a future stay.CordiallyEmily
by A verified traveler
A Return
Posted 18 Sep 2022 on HotelsRepeat visit. Would not be a frepeat if did not like it.
Comment from Hotel Management
25 Sep 2022 by EMILIE, Hotel Management
Good morningThank you for your stayKind regard
