Ratings based on 582 Verified Reviews
2.2 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
It was a comfortable stay.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello David,We are delighted to hear that you found your stay comfortable. Your feedback is greatly appreciated. Thank you for choosing to stay with us, we hope to welcome you back soon.
by A verified traveler
Posted 27 May 2024
Bad
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Kukjin,We're sorry to hear about your experience. Guest feedback is valuable to us, and we'll address your concerns with our team to ensure improvements are made. Thank you for bringing this to our attention.
by A verified traveler
Posted 26 May 2024
We needed to clean the wall by the door and bathroom because of substantial mold.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Philip,We appreciate your feedback and will address this with our housekeeping team for future improvements. Thank you for bringing this to our attention.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Kevin,We are thrilled to hear that you had a wonderful experience at our hotel! Should you have any further feedback to share, please do not hesitate to reach out to us.
by A verified traveler
Posted 19 May 2024
Coffee machine was dirty that’s a no no,so couldn’t have my morning coffee.next door guests had a dog who barked for a while then when the dog finally stop barking I got woken up due to some arguing by the same guest,not a good night sleep for me.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Miguel, We apologize for the inconvenience you experienced during your stay. We strive to maintain high cleanliness standards and will address the issue with our housekeeping team. Please feel free to reach out to our management team directly to discuss your concerns further.
by A verified traveler
Posted 13 May 2024
Very convenient travel for work and never unhappy when I stay
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Matthew,We are delighted to learn that your stay was conducive to your work needs. We value your feedback and look forward to welcoming you again in the future.
by A verified traveler
Posted 13 May 2024
The place looks amazing at the renovations I travel a lot for work and I have a lot of workers who travel with me always have a great experience at this location
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Matthew,We are thrilled that you and your team enjoyed our renovated hotel during your stay. Our team is dedicated to providing a wonderful experience for all our guests. If you have any further feedback or need assistance, please feel free to reach out to our management team directly.
by A verified traveler
Posted 1 May 2024
I had called the office about the next door hotel room man was screaming hitting the walls and threatening a lady I called the front office to say that someone is getting hurt if they would please call the police the man I talked to was the manager and he never called the police while this went on for a good half hour afterwards to turn out he was all alone high as a kite on drugs not a good place to go to may look good on the outside but the inside looks as horrible dirty and everything in the room was either broken or hanging off the wall
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Dan, I'm sorry to hear about your experience at our hotel. We take guest safety very seriously and encourage guests to contact the authorities directly in emergency situations. We continuously strive to provide a safe and comfortable environment for all our guests. Your feedback will be shared with the team for further improvement.
by A verified traveler
Posted 29 Apr 2024
it was horrible service and there was a sign on the front door saying it would cost $250 per-night if you have a pet.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Melissa, We apologize for any inconvenience caused during your stay. Our pet policy is in place to ensure the comfort of all guests. Your feedback is important to us and will be shared with the team for further review. Thank you for bringing this to our attention.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Kenneth, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
