Ratings based on 427 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
There was NO ONE there during the night. And unfortunately my daughter got sick in the bed. So at 1:15 in the morning had to go to the front desk, tried getting ahokd off someone for 20 minutes and the finally got the owner on the phone. I had to go behind the desk, get the sheets, and remake the bed at 2 in the morning.
The only nice thing was the desk worker the next morning was so kind and left breakfast open a little later for us since we slept in a little later.
The pool area was also closed, though it was advertised when booking.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
24 May 2024 by Crandon Inn and Suites, Hotel Management
Sorry to hear that our hotel did not meet your expectations. Please contact hotel directly to discuss this issue.
by A verified traveler
Posted 8 May 2024
The pool was out of order. The vending machine was out of order as was the ice machine. The room was nice, clean and the bed was comfortable, but it appears as though there are things that need to be repaired. It could be coincidence. Other than that the facility was fine.
Comment from Hotel Management
14 May 2024 by Crandon Inn and Suites, Hotel Management
Thank you for taking the time to leave us a review.We are working on getting those issue repaired.
by A verified traveler
Posted 1 May 2024
Pool, vending machines. Closed and broken. Toilet barely flushes. Breakfast barely adequate.
Comment from Hotel Management
4 May 2024 by Crandon Inn and Suites, Hotel Management
Sorry to hear our hotel did not meet your expectations. With our vending machine out of service we have soda, water & chips available behind front desk. I will speak with the breakfast attendant to see why breakfast was barely adequate.
by A verified traveler
Posted 14 Apr 2024
Nice stay
by A verified traveler
Posted 2 Apr 2024
Beds are awesome. Always friendly staff
by A verified traveler
Posted 1 Apr 2024
Spider in the bed. Pool was closed.
by A verified traveler
Posted 1 Apr 2024
Barely anyone on staff, pool and breakfast are not actually available. Room itself isn’t bad, but it’s a ghost town sometimes.
by A verified traveler
Posted 28 Mar 2024
Pools and hot tub closed without notice. Staff unable to tell us why.
by A verified traveler
Posted 27 Mar 2024
Bar was not open as there was no staff to man the bar area as that is the reason i wanted to stay there
