Ratings based on 990 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lavaltrie
Posted 2 Jun 2024
Nice pool, nice place, close to downtown
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 28 May 2024
Pros: The breakfast was decent and the beds were comfortable. Staff was helpful.
Cons: Ownership needs to put some serious money into renovations. WiFi was not strong enough to browse the internet. Verizon doesn’t have strong signal in the area either so we were unable to use our personal devices here. Peeling wallpaper and paint throughout. Chairs in room had only partial fabric covering the seats. The rest of the seat was exposed foam. We somehow had wasps in our room that we killed despite not having a window open. The couch was in really tough condition. Old smell.
This could be a great hotel, but ownership needs to step up and maintain it.
Comment from Hotel Management
28 May 2024 by Diane, Hotel Management
Thank you for your honesty. We value your comments.
by A verified traveler from Breckenridge
Posted 27 May 2024
Stay Away!. This hotel is a relic that hasn’t seen a major update or renovation in 20 years. We had no water for our stay, shower, toilet, sink etc. they knew about the issue and still put us in the room knowing we would have issues and never said a word till we called them and they sent maintenance up. It was maintenance that told us they were dealing with it all day and it would t be fixed till Monday (this was Friday night of Memorial Day weekend). Maintenance was in our room till 11pm to get us a trickle of water. Wallpaper peeling in the rooms, dented broken lamps, broken wall electrical outs just hanging there, no elevator even installed in entire hotel, pool was green and wreaked, beds were shot, couch bed shot, we had a suite and it looked like the fridge had been beaten with a base ball bat, exterior doors with plywood propping them open as the doors had no handles, the list goes on and on.
Our stay was a disaster and when checked out the following morning when we went to check out and they knew the issues we had, the front desk fought us on giving us a refund and our money back.
If this is how they do things Memorial Day then what’s the point of being their anytime. This place is so old it needs to be tore down. Stay Away!
Comment from Hotel Management
28 May 2024 by Diane, Hotel Management
Our sincerest apologies for the inconvenience we caused you.
by A verified traveler
Posted 26 May 2024
Great breakfast, especially the pork and green chili
Comment from Hotel Management
28 May 2024 by Diane, Hotel Management
Thank you. We appreciate your remarks. I will be sure to let our breakfast attendant know.
by A verified traveler
Posted 26 May 2024
There was puke in the stair way ACdidnt work. Front desk people would not do anything abot it .Finley afer cops cam refund. Y my money. Dont stay there
Comment from Hotel Management
28 May 2024 by Diane, Hotel Management
We apologize.
by A verified traveler
Posted 25 May 2024
Property is in a good area. But needs to be remodeled. No elevator but needs better stair case.
Comment from Hotel Management
28 May 2024 by Diane, Hotel Management
Thank you. We will refer your comments to management.
by A verified traveler from Vernal
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Diane, Hotel Management
Our sincerest apologies for the inconvenience caused to you during your recent stay.
by A verified traveler
Posted 25 May 2024
Friendly staff
Comment from Hotel Management
28 May 2024 by Diane, Hotel Management
Thank you for such a nice comment. We value your comments.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Diane, Hotel Management
Our sincerest apologies for the inconvenience we caused you during your recent stay with us. Please tell us what we could have done to make it better.
