Ratings based on 50 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2023
Luna Chalet are rustic chalets, and I must admit that the unit given to us was very comfortable with great views. Nice bedding, good towels, all dishes and soap needed. The only negative is that they supply the nespresso type machines but with no pods. It would have been nice to have coffee in the morning. A lot of channels on the television also. I strongly recommend the chalet.
Comment from Hotel Management
4 Oct 2023 by Paulo Rodrigo Silva, Hotel Management
Dear Ms. RoxanneOn behalf of the Luna Chalés da Montanha team, I would like to thank you for your evaluation and comments. These are a fundamental aspect so that we can continually improve our mission.We are very pleased that you thoroughly enjoyed your stay.We will be happy to welcome you again.See you soon! Paulo Rodrigo SilvaGeneral Manager
by A verified traveler
Posted 5 Aug 2019
by A verified traveler
Posted 20 May 2019
by A verified traveler
Posted 20 Apr 2019
The chalé was amazing.
The staff and the Environment were great
Comment from Hotel Management
9 May 2019 by Diretor Luna Chalés de Montanha, Hotel Management
Dear Guest. Thank you in advance for your visit and your comment. We also thank you for your suggestions and opinions regarding Mountain Chalets. We hope you visit us again. Best regards. Director Luna Mountain Chalets
by A verified traveler
Posted 17 Apr 2019
Comment from Hotel Management
11 May 2019 by Diretor Luna Chalés de Montanha, Hotel Management
Estimado Cliente. Agradecemos desde já a sua visita e o envio do seu comentário. Agradecemos ainda as suas sugestões e opiniões relativamente aos Chalés de Montanha. Esperamos que nos visite novamente. Cumprimentos. Diretor Luna Chalés de Montanha
by Eyal
Re-think your chalet strategy ...
Posted 15 Apr 2017 on HotelsWe had an overnight stay in the area . Lets start with the Good : Breakfast was great , they had a special machine which squeezes oranges on-line . The people were great at the front desk. the view is stunning. the place was clean and the aircondition system was great.
Now for the less-good things: We took two chalets at the hotel. Both were equipped with what we call "Military grade beds" , these are beds made from steel bars. the beds were short and narrow. as a tall family , most of us slept with our feets out of the beds. The beds squeaked every time one moved inside them , even for a small turn, letting us have a nice sleepless night , right before driving 4 and a half hours to Madrid. This experience hindered the overall feeling of the mountains and streams and nature around. Had we had control of time , we wouldn't have selected this chalet to begin with , but a standard room in a hotel.
by Ana
Posted 20 Aug 2016 on Hotels
The hot shower wasn't grea, the water had no power at all. The furtniture is a bit old and in bad shape.
by A verified traveler
Posted 4 Feb 2024 on Hotels
by A verified traveler
Perfeito!
Posted 3 Dec 2023 on HotelsIncrível!! casa com bom preparo para o frio.. bastante confortável.
by A verified traveler
Posted 27 Jan 2020 on Hotels
