Ratings based on 964 Verified Reviews

4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jun 2024
Great location, great facilities and great room
4 out of 5
by A verified traveler

Posted 5 Jun 2024
the room was cold
Comment from Hotel Management
7 Jun 2024 by Tiago Rosa, Hotel Management
Dear Chetna,I'm sorry the room was cold. If you stay with us in the future please tell reception and they will be able to give you an extra heater.Kind RegardsTiago RosaReception Manager
5 out of 5
by A verified traveler

Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by Village Coventry , Hotel Management
Hello Chris, thank you ever so much for your time, we are very pleased you have enjoyed your stay with us, we cannot wait to see you again soon
1 out of 5
by A verified traveler

Posted 22 May 2024
No rooms after pre booking, turned away ad midnight
Comment from Hotel Management
26 May 2024 by Village Coventry , Hotel Management
hello, please accept my deepest apology for not being able to provide you with the service we normally offer, if you are ever in the area and decide to stay over please contact us direct and we will try to make sure your stay with us is extra special wishing you a good day
4 out of 5
by A verified traveler

Posted 12 May 2024
Staff and service were very polite.check in was excellent. for lunch we order wraps,loaded fries with chicken and from kids menu sausage with mash,peas and ice cream. Well...waiting time around 30min with couple of guest around at12.30pm...fries arrived with no chicken,sausage with beans,no ice cream. Chicken Wrap was ok but no seasonings at all. My room 140 was dusty and bathroom needed better clean.i do understand somedays it might be busier then others and is not possible to deepclean however this was "must do"everyday clean.However we really enjoyed our stay. Swimming pool was amazing.
Comment from Hotel Management
15 May 2024 by Tiago Rosa, Hotel Management
Dear Miroslava,Thank you. I glad that even with some issues you ended up having an enjoyable stay.Hope to welcome you back in the future.Kind RegardsTiago RosaReception Manager
5 out of 5
by A verified traveler

Posted 8 May 2024
Typical village hotel, reliable standards.
Comment from Hotel Management
10 May 2024 by Tiago Rosa, Hotel Management
Dear Glynne,Thank you for your 5/5 review.
4 out of 5
by A verified traveler

Posted 7 Apr 2024
Comment from Hotel Management
2 May 2024 by Tiago Rosa, Hotel Management
Dear Saul,Thank you for your 4/5 review.
5 out of 5
by A verified traveler

Posted 27 Mar 2024
it was great thank you for the team at the hotel
Comment from Hotel Management
29 Mar 2024 by Tiago Rosa, Hotel Management
Dear Mark,Thank you for your review.
4 out of 5
by A verified traveler

Posted 24 Mar 2024
Comment from Hotel Management
17 Apr 2024 by Tiago Rosa, Hotel Management
Dear Darren,I'm Sorry you didn't have a more positive experience with us.
3 out of 5
by A verified traveler

Posted 17 Mar 2024
location and ease of transport
Comment from Hotel Management
19 Mar 2024 by Tiago Rosa, Hotel Management
Dear madhavan,Thank you for your review.