Ratings based on 163 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 28 Sep 2022
No lounge, no bar it was essentially a ‘Blackpool’ B&B. Also it was further out of town than I thought. Equally, the only restaurant on site was a faux hamburger joint. I stay at IBIS hotels often, and IBIS Ouisterham regularly. Coutances was the worst ever.
Comment from Hotel Management
28 Sep 2022 by Margot, receptionist., Hotel Management
Dear Customer,Thank you for taking the time to tell us about your experience at the Ibis Budget in Coutances. I'm sorry that your experience didn't meet your expectations.However, I must inform you that we are an ibis BUDGET therefore we don't have any lounge or bar, this is included in the charter of Ibis type BUDGET.For restaurants, we have two restaurants nearby which are totally separate from our establishment.Once again we thank you for taking the time to share your opinion and hope to welcome you soon to be able to regain your trust.Cordially.
4 out of 5
by A verified traveler

Posted 22 Sep 2022
Lacked coffee making facilities
Comment from Hotel Management
25 Sep 2022 by Margot, receptionist., Hotel Management
Dear Customer,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regards.
5 out of 5
by A verified traveler

Cant go wrong

Posted 25 Jun 2022 on Hotels
Very clean comfortable friendly nice place to stay
Comment from Hotel Management
25 Jun 2022 by Ibis Budget Coutances, Hotel Management
Dear, Thank you for your comments following your stay at the Ibis Budget Coutances. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again, we ask you to believe, Sir, in the expression of our best feelings. Aurélie, Réceptionniste
5 out of 5
by A verified traveler

Posted 24 Jun 2022 on Hotels
Comment from Hotel Management
26 Jun 2022 by Aurélie, Réceptionniste, Hotel Management
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.
5 out of 5
by A verified traveler

Posted 13 Dec 2021
Property was difficult to find with out sat back. More towels would have been good. One towel on each was not adequate. Room was very clean and bed really comfortable. Pillows we’re very hard. Staff very helpful. Very satisfied with our stay.
Comment from Hotel Management
16 Dec 2021 by Romane, réceptionniste Ibis Budget Coutances, Hotel Management
Madame, Monsieur Graham, Nous vous remercions pour vos commentaires suite à votre séjour à l’Ibis Budget Coutances. C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur Graham, en l’expression de nos sentiments les meilleurs.
4 out of 5
by A verified traveler

Great value

Posted 20 Oct 2021 on Hotels
Good hotel, good price! Could do with more pillows in the room but everything else was perfect for the night we spent there
Comment from Hotel Management
21 Oct 2021 by Ibis Budget Coutances, Hotel Management
Dear Guest, Thank you for this review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Delphine Mignot, Directrice Ibis Budget Coutances
4 out of 5
by A verified traveler

Great

Posted 9 Jul 2020 on Hotels
Great service
4 out of 5
by A verified traveler

Posted 11 May 2019 on Hotels
Comment from Hotel Management
11 Jun 2019 by Angélique Brionne, Directrice, Hotel Management
Bonjour Richard, Nous vous remercions pour votre retour, cela nous aide à être plus performant. Cordialement,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2018 on Hotels
5 out of 5
by James

Posted 5 Aug 2017 on Hotels
Comment from Hotel Management
16 Aug 2017
Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Coutances. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Angélique Brionne, Directrice Ibis Budget Coutances
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