Ratings based on 497 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Staff were super friendly.
by A verified traveler
Posted 31 May 2024
Well equipped
Comment from Hotel Management
16 Jun 2024 by The Management Team, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
16 Jun 2024 by The Management Team, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 20 May 2024
No shades in room. Light came in while trying to sleep
Comment from Hotel Management
16 Jun 2024 by The Management Team, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 11 May 2024
It is in close proximity to shopping, dining etc ! What I didn’t like was the beds , they were very hard . I stayed 3 nights and my room wasn’t cleaned after the first night so I had to let them know at the front desk and the second night they only replaced the towels, no soap no coffee, no sugar no clean bed sheets ! Not sure if I will stay there again !
Comment from Hotel Management
19 May 2024 by The Management Team, Hotel Management
Thank you so much for your feedback
by A verified traveler
Posted 9 Apr 2024
Property is basic and aged
Comment from Hotel Management
10 Apr 2024 by The Management Team, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 29 Mar 2024
A little dated but amazing staff from check into check out. Thank you again for the late check out I teally needed that and was very appreciated!
Comment from Hotel Management
31 Mar 2024 by The Management Team, Hotel Management
I am glad we were able to do that for you. Thank you for choosing The Comox Valley Inn & Suites for your stay..
by A verified traveler
Posted 18 Mar 2024
Great location, room was clean. Staff were great!
Comment from Hotel Management
24 Mar 2024 by The Management Team, Hotel Management
Thank you so much for your feedback.
by A verified traveler
Posted 16 Mar 2024 on Hotels
Comment from Hotel Management
24 Mar 2024 by The Management Team, Hotel Management
Thank you so much for your feedback.
by A verified traveler
Posted 6 Mar 2024
Manager at the desk was very friendly and accomodating to my wife and me. Checked us in with no problems. We wer unable to stay another night, as previously thought. He was very helpful in refunding the second night payment.
Comment from Hotel Management
24 Mar 2024 by The Management Team, Hotel Management
Thank you for your feedback.
