Ratings based on 792 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Front Desk, Hotel Management
Thank you for leaving us your rating, Janet. We hope you enjoyed your stay!
by A verified traveler
Posted 29 May 2024
Hotel and staff wonderful, quiet.
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for your review, Brenda! We are so glad you enjoyed your stay with us.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Front Desk, Hotel Management
Thank you for your rating, Peter. We hope you enjoyed your stay with us!
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
28 May 2024 by Front Desk, Hotel Management
Thank you for leaving us a rating, Julie! We are glad that you enjoyed your stay and hope to see you again soon!
by A verified traveler
Posted 19 May 2024
At checkin there no mention of $100 security deposit on top of the room rate experience has shown that you don’t get the credit back on your card for a few days why?
Comment from Hotel Management
20 May 2024 by Front Desk, Hotel Management
Thank you for your feedback, Steve. We do inform all our guests on check-in that we are pre-authorizing for room, tax and security. Our apologies if this was missed on your check-in. Our system releases the authorization right on check-out, but unfortunately the payment gateway/bank need time to process.
by A verified traveler
Posted 5 May 2024
A little dated on the inside. All in all it was clean and relatively quiet
Comment from Hotel Management
7 May 2024 by Front Desk, Hotel Management
Thank you for your review Clayton, we hope your stay was enjoyable!
by A verified traveler
Posted 5 May 2024
Really enjoyed our stay at the hotel, with one exception. It was indicated that check-in could be at 3pm. We arrived at 3pm and were informed that a room was not available yet. A room was not made available until 4pm. In the big picture, not a huge deal, given everything else was superb; nonetheless, we would have appreciated being able to check in at the time indicated in the reservation document.
Comment from Hotel Management
7 May 2024 by Front Desk, Hotel Management
Thank you for your review Robert. I do apologize if we did not have a room ready for you at the designated check-in time, but am glad to hear the rest of your stay with us was enjoyable!
by A verified traveler
Posted 4 May 2024
Beautiful rooms, clean remote control, balcony with view of the mountains, delicious hot breakfast buffet
Comment from Hotel Management
7 May 2024 by Front Desk, Hotel Management
Thank you for taking the time to leave us a review, Ben! We are delighted you enjoyed your stay with us and hope to see you again soon.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
4 May 2024 by Front Desk, Hotel Management
Thank you for your rating, Harold. I apologize that we did not exceed your expectations. We hope you will give us another opportunity in the future.
by A verified traveler
Posted 29 Apr 2024
Good location
Comment from Hotel Management
30 Apr 2024 by Front Desk, Hotel Management
Thank you for your rating Michael. We hope you enjoyed your stay and hope to see you again soon!
