Ratings based on 13 Verified Reviews
3.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dubai
Posted 23 Mar 2024
Great value for money spent
Team is friendly and helpful
Coming back soon
Best,
Serge
by A verified traveler
Posted 19 Feb 2024 on Orbitz
Comment from Hotel Management
11 Apr 2024 by Jérôme, Hotel Management
Cher Charles,Nous vous remercions pour votre retour à la suite de votre visite au Lake Hotel.Nous sommes désolé de savoir que votre séjour ne se soit déroulé comme vous l'auriez souhaité.Nous restons à votre entière disposition,Cordialement.Jérôme - Adjoint de direction
by A verified traveler from royal oak
Posted 7 Feb 2024
Comment from Hotel Management
11 Apr 2024 by Jérôme, Hotel Management
Cher Fabio,Nous vous remercions pour votre retour à la suite de votre visite au Lake Hotel.Nous sommes désolé de savoir que votre séjour ne se soit déroulé comme vous l'auriez souhaité.Nous restons à votre entière disposition,Cordialement.Jérôme - Adjoint de direction
by A verified traveler
Posted 7 Jan 2024
Very depreciated property with terrible management and services. Personnel just do not care about the guests and do not even pretend to. Room was cleaned only at special repeated request, breakfast is uneatable. Feels like a no-hassle cheap hostel. First time in many years I made such a big mistake when choosing hotel.
by A verified traveler
Posted 5 Jan 2024
If you don’t value cleanliness and don’t mind stinky hallways, dirty rooms/floors; then you would enjoy your stay here because of the location around the property, access to ski rentals on property, ski in/out. Courchevel is a wonderful place and highly recommended. The town makes up for any short coming of the hotel. By the way hotel staff are was extremely helpful and kind as well. Just needs a deep clean and remodel.
Comment from Hotel Management
10 Jan 2024 by Jérôme, Hotel Management
Dear Allison,Thank you for your feedback following your stay at the Lake Hotel.We are delighted to read that you appreciated our location at the foot of the ski slopes facing the Biollay lake.We are also pleased to hear that our team was able to delight you with their welcome and availability.However, we are sorry if you have had any problems with cleanliness and will do our utmost to resolve them.We look forward to welcoming you again very soon.All the best.Jérôme - Executive Assistant
by A verified traveler
Posted 29 Dec 2023
Loved the staff here more than anything else. Always smiling and ready to help and all spoke English very well. Room had enough space and location of room was very good. Breakfast had good options and having ski rental place on property was best thing. They need to work on creating more parking. That was the only issue. Having a hot tub or sauna would have been nice especially after being in the snow all day… it’s great for your body.
Comment from Hotel Management
10 Jan 2024 by Jérôme, Hotel Management
Dear Payal,Thank you for your feedback following your stay at the Lake Hotel.We are delighted to read that you appreciated our location at the foot of the ski slopes facing the Biollay lake.We are also pleased to hear that our team was able to delight you with their welcome and availability and that our breakfast met your expectations.However, we are sorry if you have had any problems with our parking spaces and will do our utmost to resolve them.We look forward to welcoming you again very soon.All the best.Jérôme - Executive Assistant
by A verified traveler
Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
11 Apr 2024 by Jérôme, Hotel Management
Cher Oscar,Nous vous remercions pour votre retour à la suite de votre visite au Lake Hotel.Nous sommes désolé de savoir que votre séjour ne se soit déroulé comme vous l'auriez souhaité.Nous restons à votre entière disposition,Cordialement.Jérôme - Adjoint de direction
by A verified traveler
Posted 29 Jan 2024 on Hotels
by A verified traveler
Super
Posted 24 Jan 2024 on HotelsSuper
Comment from Hotel Management
26 Jan 2024 by Jérôme, Hotel Management
Cher Simon,Nous vous remercions pour votre retour à la suite de votre passage au Lake Hotel.Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi et espèrons avoir le plaisir de vous accueillir de nouveau très prochainement.Cordialement.Jérôme - Adjoint de direction
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
23 Jan 2024 by Jérôme, Hotel Management
Cher Raphael,Nous vous remercions pour votre retour et sommes ravis de constater que vous avez apprecié votre séjour au Lake Hotel.Au plaisir de vous accueillir à nouveau très prochainement.Cordialement.Jérôme - Adjoint de direction
