Ratings based on 317 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Wonderful staff, clean rooms, easy to find. Perfect for work trips! Highly recommend!
by A verified traveler
Posted 3 Jun 2024
Friendly and quick
by A verified traveler
Posted 27 May 2024
Nice place for the money
Comment from Hotel Management
27 May 2024 by Syra, Hotel Management
Hello Andrew,Greetings of the day!We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Syra.
by A verified traveler from West Palm Beach
Posted 25 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Syra, Hotel Management
Hello,Greetings of the day!Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Syra.
by A verified traveler
Posted 7 Apr 2024
The place is quiet
Comment from Hotel Management
28 Apr 2024 by Syra, Hotel Management
Hello Juan,Greetings of the day!We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Syra.
by A verified traveler
Posted 29 Mar 2024
Good stopping point.
Comment from Hotel Management
28 Apr 2024 by Syra, Hotel Management
Hello Stephen,Greetings of the Day!We appreciate you sharing your experience with us. We're happy to hear from you enjoyed your stay and we look forward to seeing you again soon.Syra.
by A verified traveler
Posted 24 Mar 2024
Breakfast is absolutely horrible. It seems that you will have to get up at 4 am, when is the start time for breakfast (to accommodate highway workers and police officers) to be able to enjoy hot breakfast. This is a problem at most hotels in Cotulla. Breakfast is horrible or non existent. Also, cleanliness is not their forte, as there were random used items everywhere on the counters and no one was taking care of cleaning the tables.
Room seemed clean, but there was an unpleasant smell.
Comment from Hotel Management
28 Apr 2024 by Syra, Hotel Management
Hello Cynthia,Greetings of the Day!We appreciate you sharing your experience with us.We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Syra.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
28 Apr 2024 by Syra, Hotel Management
Hello Lourdes,Greetings of the Day!Thank you for recognizing the great service provided. We hope to see you soon:)Syra.
by A verified traveler
Posted 24 Feb 2024
Breakfast was not good at all.
by A verified traveler
Posted 21 Feb 2024
I didn’t like the fact that when the cleaning people did come in my room, they would never replace the towels and being on arrival I had to do some cleaning because it looked like it was throw up on the back headboard. Other than that my state was very pleasant.
