Ratings based on 9 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great Hotel All Around
Posted 22 Aug 2023 on HotelsStunning location; beautiful, ample and clean rooms with a spacious and comfortable bed, plus some outside space to enjoy the surroundings; great level of service from the staff. Good quality French breakfast. The restaurant and wine bar on location are also excellent. Will book again.
Comment from Hotel Management
2 Oct 2023 by Lou Calen, Hotel Management
Dear Guido,Thank you very much for your positive comment. We are delighted that you enjoyed your stay and our services. We look forward to welcoming you back!
by A verified traveler
Posted 13 Jun 2023
A magical place for a family vacation. Staff (especially Anthony at front desk☺) were wonderful. We booked 2 rooms, which were incredibly spacious and unique. Perfect location in Cotignac,a couple minutes walk away from boutiques and many restaurants. We loved our stay and highly recommend Lou Calen!
Comment from Hotel Management
29 Jun 2023 by Lou Calen, Hotel Management
Dear Elaine, Many thanks for your beautiful feedback! We're delighted to hear you enjoyed our services! We'll be sure to pass the word on to Anthony. We look forward to seeing you again!
by A verified traveler
Posted 28 May 2023
A nice resort with beautiful grounds, but very difficult to find. There were lots of technical features in the room but a decent amount didn’t work or were too confusing to operate. Our room was also in a construction area and not very easy to get too. The view from the balcony was beautiful. Parking was complicated, the hotel lot was full and other parking options were limited and far. Restaurant on site was booked out for the entire weekend and we were not informed ahead of time, but the surrounding area had nice places with wonderful food.
Comment from Hotel Management
29 May 2023 by Lou Calen, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the difficulties you encountered during your stay. We take your comments seriously and will address the technical issues in the room to ensure a more seamless experience for future guests. We regret any inconvenience caused by the construction area, and we appreciate your understanding. We're glad to hear that you enjoyed the beautiful view from your balcony and found nice dining options in the surrounding area. We value your input and hope to have the opportunity to provide you with a more enjoyable experience in the future.
by A verified traveler from Brooklyn
Posted 23 May 2023
This is hands down the most beautiful hotel I ever have stayed at and I travel often. We were here for our friends wedding. From the start Jade and Anthony were so helpful and communicative throughout our 3 day/2 night stay. The amenities throughout the hotel were wonderful and inside of our hotel room as well. The atmosphere surrounding the hotel (mountains, views, location, etc.) was absolutely stunning and remarkable. I could not recommend staying here more and we are looking forward to coming back to Lou Calen in the future- thank you again for a wonderful vacation!
Comment from Hotel Management
29 May 2023 by Lou Calen, Hotel Management
A huge thank you for your glowing review! We are delighted that you had a memorable stay at your friends' wedding. The team, especially Jade and Anthony, are delighted to have been able to contribute to the success of your experience. We are delighted that you enjoyed the facilities of our hotel and the wonderful atmosphere and views that surrounded you. We look forward to welcoming you back to Lou Calen in the near future for another wonderful holiday! Thank you again for your warm recommendation
by A verified traveler
Stunning hotel
Posted 15 May 2023 on Hotelsby A verified traveler
Posted 15 Aug 2022
by A verified traveler
Posted 1 Mar 2022 on Hotels
Comment from Hotel Management
24 Mar 2022 by Aurore, Hotel Management
Thank you Robert ! Hope to see you again in Lou Calen.
by A verified traveler
Speciel og unik oplevelse
Posted 19 Jul 2023 on HotelsSmukt istandsat lejlighed i grotte. Selve området var smukt og personalet var meget venligt og hjælpsomt, hvilket klart trækker oplevelsen op. Flot og velholdt poolområde. Mulighed for gratis opladning af elbil. Gode initiativer som vandflasker til genopfyldning, det havde været godt med mulighed for affaldssortering. Selve lejligheden var dog meget fugtig pga grotten, hvilket tydeligt kunne lugtes i tøjet og mærkes på mængden af myg. Der er lille køkken som godt kunne bruge bare lidt mere basisudstyr fx en gryde - personalet var dog venlige til at skaffe det.
Der blev ikke gjort rent de dage vi var der, der var en del spindelsvæv i hjørner og kroge.
Man har egen terrasse i rolige omgivelser.
Vi boede der tre nætter, det var et helt unikt hotel og en meget spændende og anderledes oplevelse, men færre nætter havde nok været bedre.
Comment from Hotel Management
27 Jul 2023 by Lou Calen, Hotel Management
Hello, thank you for sharing your experience in our Troglodyte room. It's true that it's an extraordinary experience, made for the most adventurous! We're delighted that you enjoyed your stay, despite some details due to the concept of staying under a rock of tuf. We hope to see you soon!
by A verified traveler
Original
Posted 11 Oct 2022 on HotelsOriginal mais si accueillant.
Une chambre comme une petite maison
