Ratings based on 769 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 May 2024
Friendly
Comment from Hotel Management
25 May 2024 by Front Desk Team, Hotel Management
Dear Rick, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 23 May 2024
Clean, quiet
Comment from Hotel Management
25 May 2024 by Front Desk Team, Hotel Management
Dear Jennie,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler from Chula Vista

Posted 9 May 2024
The location is excellent and the staff is very friendly
Comment from Hotel Management
11 May 2024 by Front Desk Team, Hotel Management
Dear Sergio,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 7 May 2024
Comment from Hotel Management
11 May 2024 by Front Desk Team, Hotel Management
Dear Lisa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4 out of 5
by A verified traveler

Posted 30 Apr 2024
Excellent value!
Comment from Hotel Management
30 Apr 2024 by Front Desk Team, Hotel Management
Dear Christine,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4 out of 5
by A verified traveler

Posted 29 Apr 2024
Overall it was a nice stay. The second night wifi did not work in my room. And, I am not sure why there was not any service to the room on Saturday - bed was not made, no cleaning was done in bathroom. I am fine with not replacing towels but it seemed like the room cost enough to include some service in the room.
Comment from Hotel Management
30 Apr 2024 by Front Desk Team, Hotel Management
Dear Kermit,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. For any future reservations with us, this property has a policy of only entering guest rooms to perform housekeeping upon request. If you ever wish to schedule service for your room just contact the front desk. We hope you will come back and see us again soon!
5 out of 5
by A verified traveler

Posted 27 Apr 2024
The staff are super nice. Room is very clean and comfortable.
Comment from Hotel Management
28 Apr 2024 by Front Desk Team, Hotel Management
Dear Karen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4 out of 5
by A verified traveler from Huntsville

Posted 21 Apr 2024
Comment from Hotel Management
12 May 2024 by Front Desk Team, Hotel Management
Dear Hugo,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Staff and breakfast were awesome
Comment from Hotel Management
21 Apr 2024 by Front Desk Team, Hotel Management
Hello M'CheleneThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Comment from Hotel Management
11 May 2024 by Front Desk Team, Hotel Management
Dear Tracy,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.