Ratings based on 988 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
by A verified traveler
Posted 11 Jun 2024
Old. Extremely overpriced. Worst breakfast and coffee we have ever experienced. We left and ate down the road.
Comment from Hotel Management
12 Jun 2024 by Ceeya Amin , Guest Relationship Manager, Hotel Management
Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with Food and beverage department to better handle these types of situations differently in the future. Please know that we are working diligently to improve our facilities and enhance the overall guest experience Your feedback is incredibly valuable to us. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 9 Jun 2024
It has been a few years since I stayed at a Best Western hotel. If this is representative of what can be expected at a "Best Western" then the brand should not be trusted!
Dirty, Bugs, room smelled like urine, run down inside and out
Comment from Hotel Management
12 Jun 2024 by Ceeya Amin , Guest Relationship Manager, Hotel Management
Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with house keeping department to better handle these types of situations differently in the future. Please know that we are working diligently to improve our facilities and enhance the overall guest experience Your feedback is incredibly valuable to us, and we appreciate your understanding and patience during this time of transition. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 9 Jun 2024
Staff was very friendly, breakfast was good.
Comment from Hotel Management
12 Jun 2024 by Ceeya Amin , Guest Relationship Manager, Hotel Management
Thank you for taking the time to tell us about your experience at Best Western Turquoise Inn & Suites I am happy that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Best Western Turquoise Inn & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
4 Jun 2024 by Ceeya Amin , Guest Relationship Manager, Hotel Management
Thank you for taking the time to tell us about your experience at Best Western Turquoise Inn & Suites . Sorry for the inconvenience and we will take a look on your feedback will share your comments with our team. Here at Best Western Turquoise Inn & Suites , we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 28 May 2024
The pool was closed but the hot tub was huge!
Comment from Hotel Management
4 Jun 2024 by Ceeya Amin , Guest Relationship Manager, Hotel Management
Thank you for taking the time to tell us about your experience at Best Western Turquoise Inn & Suites. It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team. Here at Best Western Turquoise Inn & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
24 May 2024 by Ceeya Amin , Guest Relationship Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler from Denver
Posted 19 May 2024
Comment from Hotel Management
24 May 2024 by Ceeya Amin , Guest Relationship Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler from Telluride
Posted 8 May 2024
Comment from Hotel Management
2 Jun 2024 by Ceeya Amin , Guest Relationship Manager, Hotel Management
Thank you for taking the time to tell us about your experience at Best Western Turquoise Inn & Suites I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Best Western Turquoise Inn & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
24 May 2024 by Ceeya Amin , Guest Relationship Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
