Ratings based on 418 Verified Reviews
2.9 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Goliad
Posted 2 Jun 2024
The building outside looked nice, but the inside looked trashed. There was a letter in my room that said if I didn't take out the trash myself. I would be charged 50 dollars. I have never stayed at a motel that required you to take out your own trash. The Ac didn't work well. It was hot in the room. When I walked into my room the vent cover in the bathroom was laying on the sink. Which I went to install it back.. It was a bad experience all and all. Will not be staying there again.
by A verified traveler
Posted 24 May 2024
They don’t clean, smells bad in the minute you walk in, very rude front desk employees
by A verified traveler
Posted 18 May 2024
Good hotel for the price
Comment from Hotel Management
22 May 2024 by General Manager , Hotel Management
On behalf of my staff I want to Thank You for taking the time to give us this great review. We are glad you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 15 May 2024
It good clean and safe
Comment from Hotel Management
22 May 2024 by General Manager , Hotel Management
On behalf of my staff I want to Thank You for taking the time to give us this great review. We are glad you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 4 May 2024
Discussing! Very dirt. Bed sheets dirt, bath tub drain clogged, smell horrible. Would not recommend to anyone
Comment from Hotel Management
22 May 2024 by General Manager , Hotel Management
Sorry for any inconvenience you may have experienced, we strive to give our guests a great stay, hope to be able to service your needs in the future.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
22 May 2024 by General Manager , Hotel Management
Sorry for any inconvenience you may have experienced, we strive to give our guests a great stay, hope to be able to service your needs in the future.Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 8 Apr 2024
One of the rooms, clean no issues. The 2nd room clean but had a musty smell. There was a strong "skunky" odor in the elevator and the floor/hallway (4th floor) the whole time we were there. Also, I entered the elevator and two trash bags (9:00 am) were there unattended. not sure why?
Comment from Hotel Management
22 May 2024 by General Manager , Hotel Management
Sorry for any inconvenience you may have experienced, we strive to give our guests a great stay, hope to be able to service your needs in the future.Thanks for staying with us. We appreciate your feedback!
by A verified traveler from La Porte
Posted 7 Apr 2024
There was no breakfast available and there were no ice machines on the floors. We had three rooms booked. There were no towels in one of the rooms on the 4th floor and the front desk was gone for the night when discovered.
Comment from Hotel Management
22 May 2024 by General Manager , Hotel Management
Sorry for any inconvenience you may have experienced, we strive to give our guests a great stay, hope to be able to service your needs in the future.
by A verified traveler from Weatherford
Posted 24 Mar 2024
DO NOT STAY HERE!
HAD TO WAIT 20 MIN TOCHECK IN, desk clerk was lettig guests into their room. NO KEY ACCESS FOR GUESTS, clerk said it's been that way for over a week. Told clerk we would check out in the morning. 3 night stay. Next morning no one at front dest, completely closed by wood panel. Tried to reach manager for day. Was charged full amount, when asked mgr 5 days later,I had to call, no return call left message 4 times. Thursday finally got manager to answer the phone. Asked why full charge, he said for total reservation. I asked for refund, he said we don't refund for any reason, very rude. There problem was still not fixed.
STAY HERE AT YOUR OWN RISK!!!
Comment from Hotel Management
22 May 2024 by General Manager , Hotel Management
Sorry for any inconvenience you may have experienced, we strive to give our guests a great stay, hope to be able to service your needs in the future.
by A verified traveler
Posted 17 Mar 2024
Nothing really outstanding from this hotel. The staff was very kind and friendly during the stay but the hotel itself was in horrible condition. It stinked from the smoking even tho it says non-smoking and the bed sheets and towels were dirty and stained. There was only 1 staffed memeber at night who was doing her best trying to help everyone so kuddos to her. This suite needs to better their managing and cleanliness in its rooms. The staff was the only positive thing during the stay.
