Ratings based on 344 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
everything
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Nancy,We appreciate your feedback and regret to hear that your experience was less than satisfactory. Your comments have been noted and will be shared with our team for further review. We strive to provide excellent service to all our guests and hope to welcome you back in the future for an improved stay.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Irma, We appreciate you choosing to stay with us and we hope you had a pleasant experience. If there are any details you'd like to share with us to improve our services, please feel free to contact us directly. We value your input and look forward to welcoming you back in the future.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
19 Jun 2024 by Manager, Hotel Management
Hello Jackie,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.
by A verified traveler
Posted 27 May 2024
It was very relaxing…. Very happy with our stay
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Celestino,We're delighted to hear that you found your stay relaxing! Our team always aims to provide a comfortable experience for all our guests. If you have any further feedback or would like to share more about your visit, please feel free to reach out to us.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Rebecca, We appreciate you choosing our hotel for your stay. If there were any areas you felt could be improved, please do not hesitate to contact us directly so we can address them accordingly. We value your input and would love to welcome you back for an enhanced experience.
by A verified traveler
Posted 9 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Manager, Hotel Management
Hello Adriana, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any specific feedback so we can address your concerns and improve our services. We hope to welcome you back in the future for a better stay.
by A verified traveler
Posted 4 Dec 2023
Room had a musty smell
Comment from Hotel Management
6 Dec 2023 by Manager, Hotel Management
Hello Leonard, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the odor in your room during your stay. We appreciate your feedback and will address this matter with our housekeeping team to ensure our rooms maintain a fresh atmosphere for all guests.
by A verified traveler
Posted 30 Nov 2023
I did not get the room for which I had reserved. I did get a better room with more amenities, but the closer door was falling off its railing and the toilet bowl was not operational since water had been cut off the water tank. I had to fill the trash can with water and then dump it into the toiler. This was very inconvenient.
Comment from Hotel Management
2 Dec 2023 by Manager, Hotel Management
Hello Arnold, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team strives to provide comfortable accommodations, and we regret that you did not receive the specific room you had reserved. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Business trip
Posted 22 Nov 2023 on HotelsComment from Hotel Management
25 Nov 2023 by Manager, Hotel Management
Hello Keith,Thank you for choosing our hotel and for the perfect rating! We are delighted to hear that you had a wonderful stay with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again soon for another exceptional experience!
by A verified traveler
Posted 9 Sep 2023 on Hotels
Comment from Hotel Management
10 Sep 2023 by Manager, Hotel Management
Hello KarinaD,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
