Ratings based on 457 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Roach and rusted
by A verified traveler
Posted 10 Jun 2024
Our room wasn’t clean when we checked in which was after check in time. The commode backed up with water all over the bathroom floor. Housekeeping didn’t service our room the next day b
by A verified traveler
Posted 9 Jun 2024
We didn’t have toilet paper upon check in, but the staff resolved the issue immediately. Overall a good stay.
Comment from Hotel Management
10 Jun 2024 by Front Desk, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 28 May 2024
More of half of common utilities not working .if you go for breakfast an hour after it opens you will not get half of the items out of 4 they serve regularly .
Comment from Hotel Management
28 May 2024 by Front Desk , Hotel Management
I am sorry to hear about your experience. We apologize we were not able to meet your expectations. We hope you give us a chance to make your next stay a better one.
by A verified traveler
Posted 27 May 2024
Good customer service
Comment from Hotel Management
28 May 2024 by Front Desk , Hotel Management
Thank you for your response, we appreciate your feedback!
by A verified traveler
Posted 27 May 2024
The gentleman at the front desk was so sweet and helpful very kind young man
Comment from Hotel Management
28 May 2024 by Front Desk, Hotel Management
Thank you for your response, we appreciate your feedback and kind words!
by A verified traveler
Posted 26 May 2024
The staff was friendly and helpful. The area was close to everything and very easy to get to places.
Comment from Hotel Management
28 May 2024 by Front Desk, Hotel Management
Thank you for your response, we appreciate your feedback and kind words!
by A verified traveler
Posted 7 Apr 2024
The room was clean and the beds were very comfortable. Will definitely stay here again!!
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Thank you for your stay we appreciate your feedback
by A verified traveler
Posted 17 Mar 2024
Staff was very friendly
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Thank you for your stay we appreciate your feedback
by A verified traveler
Posted 15 Mar 2024
The room had a bookshelf barely hanging on the wall, the bathtub grab bar wasn’t attached, hair in the sink and tub. Breakfast wasn’t available. Several other guests complained about no breakfast. The front desk clerk said it wasn’t her job. The guy that came to put out more food at around 9 am kept shutting the doors to the breakfast area even though it doesn’t close until 10 am and then yelled a child to not open the door again. The mom complained to front desk. The girl walked behind the wall and told her coworker that she needed an alcoholic drink. I paid just over 200 for 1 night including fees and taxes. I could’ve stayed on the water for around 20.00 more. Horrible experience. When I complained to the front desk girl and then told her I’d have to leave my honest review, she replied go ahead.
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Thank you for your stay we appreciate your feedback
