Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Nice place ☺️
Comment from Hotel Management
7 May 2024 by Sophia CSR, Hotel Management
Hi Deborah,Thank you for taking the time to share your wonderful rating and review. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Sophia CSR, Hotel Management
Hi Barbara,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 10-star rating and we hope to welcome you back again before long.
by A verified traveler
Posted 25 Apr 2024
Really close to the beach.
Comment from Hotel Management
25 Apr 2024 by Sophia CSR, Hotel Management
Hi Celeste,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
by A verified traveler
Posted 22 Apr 2024
Everything was very acceptable. Our room was very acceptable. There was a young lady at the front desk, Britnee, who was so friendly and welcoming! We would highly this property for its condition and the excellent service from the front desk check-in and service
Comment from Hotel Management
23 Apr 2024 by Sophia CSR, Hotel Management
Hi Henry,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
by A verified traveler
Posted 16 Apr 2024
Very nice, pet friendly hotel.
Comment from Hotel Management
18 Apr 2024 by Sophia CSR, Hotel Management
Hi Cheryl,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Sophia CSR, Hotel Management
Hi Joseph,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 7 Apr 2024
While the manager was super accomodsting and gave us a room that my felt more comfortable, we are disappointed about the housekeeping policy of only providing service every second day.
Comment from Hotel Management
9 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
by A verified traveler
Posted 22 Mar 2024
Me and my party enjoyed staying here. Everybody was nice. The staff was great and very helpful! Breakfast had great options. Will definitely be staying here on our next trip.
Comment from Hotel Management
24 Mar 2024 by Sophia CSR, Hotel Management
Hi Jasia,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.
by A verified traveler
Posted 17 Mar 2024
Staff was very helpful and friendly it made our stay great!
Comment from Hotel Management
18 Mar 2024 by Sophia CSR, Hotel Management
Hi Frances,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
7 Apr 2024 by Sophia CSR, Hotel Management
Hi Koleten,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
