Ratings based on 407 Verified Reviews
2.8 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Hotel room was filthy. No hot water. Floor had holes. Will never return
by A verified traveler
Posted 16 May 2024
I was not a bit satisfied with the corpus Christy would not go back to that nasty place, roaches all over at night, terrible u need to close that place down, the bathtub was cracked, just nasty, I think I need to get my money refunded to me.
by A verified traveler
Posted 12 May 2024
This place looks nothing like the pictures, trash cans were full and overflowing, food laying on the ground. I slipped on a chicken bone going up the stairs to my room
by A verified traveler
Posted 12 May 2024
Arrived Wednesday 5/8/23 evening, had evening shower hot water running good. Thursday morning shower NO hot water before going to work, came back from work, NO hot water. Friday morning shower before work NO hot water, last day with the room, wow, Saturday morning shower luke warm water, yeah finally when I’m leaving. Let the front desk employee know about the hot water ISSUE, his response was “I’ll write it down”, as working in retail, I know about Customer Service, at this point there was NONE! I would have offer a reimbursement of a day or try to make BAD incident BETTER! They DID NOT HAVE ROOM SERVICE thru the day! This is SIGN at the front desk! When does a Hotel let their Guests stay in their room without making or refreshing the bed and room. Their idea of room service is leaving at the TV desk 3 plastic cups, 2 little tubes of shampoo & 2 little bars of body soap! Wyndham made a bad decision in taking this property under its umbrella! This is My review and it’s a FACT!
by A verified traveler
Posted 29 Apr 2024
I tried to cancell prior to my stay but I was told since I used a 3rd party they had no access to do so...Bathroom had not been cleaned found pubic hair when i lifted top of toilet, didn't feel safe, due to surrounding area were apartments or condos with people looking out their windows/patios to your room...
Comment from Hotel Management
11 May 2024 by B, Hotel Management
We're truly sorry to hear about your less than satisfactory experience during your stay in our room. Your feedback is incredibly valuable to us as it helps us identify areas where we can improve. We sincerely apologize for any inconvenience or discomfort you may have encountered.
by A verified traveler from Great Fakks
Posted 25 Apr 2024
The property had one housekeeper, and no daily services. Continental breakfast was cereal, yogurt, sludge for coffee, and watered-down orange juice. Guava orange juice was good. It appears they are updating an older hotel. Clean enough. Okay for what we needed. smaller rooms.
Comment from Hotel Management
11 May 2024 by B, Hotel Management
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed certain aspects of your stay in our room, and we appreciate your positive comments. However, we're truly sorry to learn that there were also aspects of your experience that fell short of your expectations. Your concerns are important to us, and we apologize for any inconvenience or discomfort you experienced.
by A verified traveler
Posted 19 Apr 2024
Not too clean
Comment from Hotel Management
11 May 2024 by B, Hotel Management
We're truly sorry to hear about your less than satisfactory experience during your stay in our room. Your feedback is incredibly valuable to us as it helps us identify areas where we can improve. We sincerely apologize for any inconvenience or discomfort you may have encountered.
by A verified traveler
Posted 15 Apr 2024
I like this spot a lot it’s chill and close to the beach.
Comment from Hotel Management
11 May 2024 by B, Hotel Management
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay in our room
by A verified traveler
Posted 7 Apr 2024
Restrooms didn’t work, showers had mold, room smelled, I wanted a refund but they said no.
Comment from Hotel Management
11 May 2024 by B, Hotel Management
We're truly sorry to hear about your less than satisfactory experience during your stay in our room. Your feedback is incredibly valuable to us as it helps us identify areas where we can improve. We sincerely apologize for any inconvenience or discomfort you may have encountered.
by A verified traveler
Posted 27 Mar 2024
Trash on deck left for the birds to tear open and the wind and bird carry it away. Breakfast could of been a bigger variety
Comment from Hotel Management
11 May 2024 by B, Hotel Management
We're truly sorry to hear about your less than satisfactory experience during your stay in our room. Your feedback is incredibly valuable to us as it helps us identify areas where we can improve. We sincerely apologize for any inconvenience or discomfort you may have encountered.
