Ratings based on 9 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
2.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Feb 2024
Staff were very courteous, cooperative and accommodating. Lyca, Malou, Janice and Rosemarie were very helpful and professionals.
Inn was average, going up and down was quite dangerous especially for seniors like us because it is steep and slippery as water drips down due to cleaning of motorcycles on the road above. I suggested to one of the staff for the management to place side hand-rails or side stairs.
As well, room doors are fragile and have no double lock which could easily be kicked and broken into.
by A verified traveler
Posted 18 Jan 2023
The property is accessible everything.They need to fix the shower and sink in the bathroom also needs a new towels and blankets
by A verified traveler
Posted 26 Dec 2022 on Orbitz
by A verified traveler from Mati city
Posted 3 May 2019
I really appreciated how lovely the rooms and common spaces were; even the dorms look cute and lots of care to details is put in the decoration, it gives a very cozy vibe to the guest house! Prim looks better than some proper hotel I've stayed in in cities !
The daily house cleaning is very enjoyable, and I think quite rare for a dorm-type accommodation!
The staff is lovely, helpful and accommodating.
Breakfast included is quite alright!
It's slighting outside of the city center, so it's very quiet and relaxing.
On the downside, there was issues with water availability (which might not be the guesthouse's fault) and many times there was no running water in the shower and sink. Again I am not 100% if that were general shortage of the property's own issues. The most annoying for me was that the toilet was broken and we couldn't flush. A bucket was there to solve the issue, but many guest were not using it, OR water was off. This could be improved.
Overall, compared to other similar hostel/guesthouse, I really enjoyed Prim and would stay there again; if the water issue was fixed, the place would be flawless!
by A verified traveler
Posted 15 Mar 2019 on Orbitz
It feels like home, the staff are friendly and courteous. The manager, Mr. Ben is very accomodating and helpful. A home away from home.
by A verified traveler
Posted 14 Jan 2019
I tried to amend my booking 5 days before due to delays in the ferry from El nido to Coron but trying to communicate with Prim was difficult. When arriving proved more difficulties checking in as the workers didnt speak english. Then onto the accomodation. The room didnt look bad at all it was nice and clean and had AC. Until i noticed the bed is literally two tiny planks of wood that don't even cover the whole of the bed then with a tiny matress to cover. Im a soldier and slept in some rough places but thats the worst bed of all. After asking for a queen and getting 2 single planks of wood i wasnt happy. No lid on the toilet bin which you have to disperse after pooing and nobody changed the bin for the days we were there, pretty disgusting.
by A verified traveler
Kylpyhuoneessa vikoja
Posted 23 Jan 2020 on HotelsPaikka on siisti, henkilökunta on mukavaa ja sijainti on hyvä. Vessa ei kuitenkaan toiminut koko aikana. Saimme käyttöömme toisen vessan huoneen läheltä. Viimeisenä iltana veden lämmittimen pistotulppa syttyi tuleen ja koko pistorasia paloi. Tämän jälkeen ei ollut käytössä lämmintä vettä. Puutteita ei pahoiteltu tai tarjottu hyvitystä.
by A verified traveler
Posted 11 Feb 2019 on Hotels
by A verified traveler
Posted 11 Jan 2019 on Hotels
Comment from Hotel Management
15 Jan 2019 by PRIM Guesthouse, Hotel Management
Thank you!!! We hope to see you again :)
