Ratings based on 771 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 8 May 2024
Convenient to hwy. Friendly staff, clean room and commin area, good shower, ample toiletries although no shower cap but was a hair dryer. Yes, recommend
by A verified traveler
Posted 7 May 2024
Updated restaurants are needed hete
Comment from Hotel Management
7 May 2024 by Patrina, Hotel Management
Thank you for staying with us and completing our survey regarding your recent stay at Comfort Inn. The restaurant attached to our property is privately owned, we will pass along this message to their management.
by A verified traveler
Posted 4 May 2024
Liked that there was restaurant. Close to shopping. Quiet
The room wasn’t welcoming. Bed looked very untidy. Garage left in room.
Comment from Hotel Management
7 May 2024 by Patrina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room. Your satisfaction is important to us. We’ve shared this feedback with our housekeeping department to ensure cleanliness standards are being met and exceeded. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 1 May 2024
The room was filthy. The floor looked like it hadn’t been cleaned in weeks. It was a pet friendly room…I had no pet with me. You could see urine marks from dogs on the door facings in the room. If you’re gonna allow pets, which is fine, at least clean afterwards
Comment from Hotel Management
7 May 2024 by Patrina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room. Your satisfaction is important to us. We’ve shared this feedback with our housekeeping department to ensure cleanliness standards are being met and exceeded. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Friendly and accommodating staff
Comment from Hotel Management
7 May 2024 by Patrina, Hotel Management
Thank you for your kind words.
by A verified traveler from Windsor
Posted 18 Apr 2024
Didnt like the fact they only ckean your room after three days i was there for 2 weeks o asked them to clean my room.The tv channels were all frozen from 27 to 60 for 2 weeks i was there. The shower head had to be replaced too
Comment from Hotel Management
7 May 2024 by Patrina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room. If you stay with us for multiple nights in the future, please do not hesitate to ask to have your room cleaned, we will be happy to accommodate that. As for the TV channels, we contacted our provider on multiple occasions to have the issues addressed and we had to await a technician. Please accept my apologies.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
7 May 2024 by Patrina, Hotel Management
Thank you for your 5 out of 5
by A verified traveler
Posted 13 Apr 2024
a slow shower drain, frayed carpet , dust in corners and overall needing an update
Comment from Hotel Management
7 May 2024 by Patrina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us. We can certainly appreciate that our hotel is in need of upgrades, which is why we are starting a complete renovation of our interior and exterior of the hotel this coming September. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
