Ratings based on 950 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Heating is on a fixed schedule and centrally operated which means if the room was cold at a time that the heating wasn't scheduled for then that's though luck for you. Also kept getting locked out of the room as the key card would randomly stop working
by A verified traveler
Posted 20 Apr 2024
The staff were exceptional. In every way. Especially Ken at the front.
The hotel was beautiful and my room was beautiful and comfortable and clean.
by A verified traveler
Posted 18 Apr 2024
Nice room surrounded by beautiful gardens
Wonderful restaurant views
Good food
Friendly staff
Comment from Hotel Management
21 Apr 2024 by Danielle , Hotel Management
Dear Peter,Thank you so much for taking the time to share your review. I'm delighted to hear of your enjoyment of our hospitality. To see such a high rating for your overall stay means the world to me and the entire Montenotte team. Thank you once again,Danielle BennettHouse Manager
by A verified traveler
Posted 10 Apr 2024
First class property, restaurant food excellent. Service impeccable.
Comment from Hotel Management
17 Apr 2024 by Danielle, Hotel Management
Dear Calvin,Thank you so much for your 'first class' review of your recent visit to us here at The Montenotte. To hear how our hospitality made such a fantastic stay means the world to the entire team, thank you so much. Best regards,Danielle BennettHouse Manager
by A verified traveler from Mechanicville
Posted 29 Mar 2024
Excellent staff, loved Ken for giving great tips for excursions and restaurants
Comment from Hotel Management
17 Apr 2024 by Danielle, Hotel Management
Dear David,An amazing review. Thank you so much for sharing your experience and personally mentioning Ken for standing out for his excellent Concierge service, he will be thrilled with the feedback. I hope to have the pleasure of welcoming you back.Best regards,Danielle BennettHouse Manager
by A verified traveler
Posted 31 Dec 2023 on Hotels
Comment from Hotel Management
5 Jan 2024 by GR, Hotel Management
Dear Neil,Thank you for taking the time to review your recent stay with us. I hope you had an enjoyable experience and will be back for a return visit in the not too distant future. Best regardsDanielle BennettHouse Manager
by A verified traveler
Posted 23 Dec 2023
Comment from Hotel Management
5 Jan 2024 by GR, Hotel Management
Dear Howard,Thank you for your fantastic 5 out of 5 reveiew of your recent stay with us. I am delighted you had such an enjoyable stay and look forward to welcoming you back. Best regards,Danielle BennettHouse Manager
by A verified traveler
Posted 13 Dec 2023
I have to say the best part of the entire stay were the people. From the moment you arrived to the day you left, everyone was so kind. We were met at the door by a gentlemen of the name Ken, boy is he amazing. He talked football with my son, and made us feel like he had been waiting for us to show up, and that we were the only people staying there. I can’t tell you enough the kind of hospitality we felt when we were there, and it was amazing. Would stay there again!
Comment from Hotel Management
17 Dec 2023 by GR Manager, Hotel Management
Dear Tracie,Wow, thank you so much for sharing such a wonderful review of your recent stay. Ken is truly amazing, he will be very grateful for your feedback and compliment of his service. Thank you once again, we look forward to welcoming you back.Best wishes,Danielle BennettGuest Relations Manager
by A verified traveler
Posted 8 Dec 2023 on Hotels
Comment from Hotel Management
12 Dec 2023 by GR Manager, Hotel Management
Dear Karl,Thank you for taking the time to review your recent Montenotte experience. I hope to have the pleasure of welcoming you back in the new year.Best regards,Danielle BennettGuest Relations Manager
by A verified traveler
Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
18 Nov 2023 by Danielle, Hotel Management
Dear Keith,Thank you for taking the time to review your stay. We hope you will be back in the not too distant future.Best regards,Danielle BennettGuest Relations Manager
