Ratings based on 83 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
It's a very new hotel. Our room was practical. Dinning room in the basement, and no view to the outside. Hotel parking in the basement through an elevator. Location is very easy to get to from the highway. It's dinning room only serve breakfast.
Comment from Hotel Management
16 Apr 2024 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Yuan-Chern;Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
First but maybe the last stay with Sercotel
Posted 5 Jan 2024 on HotelsRoom is small. Food of breakfast is cold. Coffee tasts terrible.
Comment from Hotel Management
12 Jan 2024 by Daniel Vílchez - Front Desk Manager, Hotel Management
Dear Weitian,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Posted 17 Nov 2023
Door into the bathroom was broken and was not fixed until the day of the departure. Staff ( females) at the front desk were not friendly and mostly ignorant.
Comment from Hotel Management
21 Nov 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear PolinaThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
The Listing for Single Room is miss leading
Posted 15 Nov 2023 on HotelsGreat location, close to the city by car, free street parking, a new hotel, clean rooms, good amenities, and generous breakfast.
The listing of the single room is misleading. It gives the option for a double bed, but at the reception, you end up getting a single bed and are told that a double bed is a request by the reservant that may be satisfied. I was quite unhappy to find that out during the check-in.
Comment from Hotel Management
21 Nov 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Mehmet;Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 8 Nov 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear PetrThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 23 Oct 2023
Rooms are clean, big and modern. However it is slightly far from the train station - better to take taxi, there are buses available but would be difficult with lots of luggage.
Comment from Hotel Management
26 Oct 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Vivian,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 5 Oct 2023 on Hotels
Good location and excellent customer service, new property.
Comment from Hotel Management
6 Oct 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Jesus, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
by A verified traveler
Posted 8 Sep 2023
We have had a nice time staying at the hotel. It's not far from the train station, but you need to take a taxi to and from the station or city center. A nice budget hotel for a few day's stay.
Comment from Hotel Management
11 Sep 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Sarah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 28 Aug 2023
Reception staff brilliant. Clean hotel with good facilities for the price. Small gym, small rooftop pool, got very busy at times. Easy to park safely on the road outside for free.
Comment from Hotel Management
4 Sep 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Ian,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 18 Aug 2023
Very nice
Comment from Hotel Management
22 Aug 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Dhaya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
