Ratings based on 352 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Basingstoke
Posted 6 Sep 2024
Nice hotel, staff very friendly and nice food. Pay in cash if possible as cheaper than using a card. Good ac system and very tasty granola
by A verified traveler from houston
Posted 18 Aug 2024
None will not use again
by A verified traveler
Posted 5 Jun 2024 on Hotels
by A verified traveler
Posted 27 Feb 2024 on Hotels
by A verified traveler
Posted 27 Feb 2024
Amazing staff! Very accommodating and Michelle was very sweet and spoke English with us (was a nice change from using translation app) and gave us some great suggestions for things to do.
by A verified traveler
Posted 6 Jan 2024 on Hotels
by A verified traveler from London
Posted 27 Dec 2023
Amazing staff throughout the property. A bit disappointed by the food at the restaurant - was not impressed by the menu especially not the Xmas dinner.
The spa as a good vibe. One of the masseur was amazing but the other were just not up to scratch. A deep tissue massage is what it is, not an oil rub….
Overall happy but not impressed.
by A verified traveler from Palmetto Bay
Posted 16 Dec 2023
The property was very unique and amazing the staff (all) where welcoming and very attentive we would like to do a special mention for Matias what a kind heartfelt attention, with an amazing passion for this beautiful property. Highly recommend the gastronomy in the hotel (wow) and the spa is amazing.
by A verified traveler
Posted 30 Nov 2023
Staff were fantastic and the style of the hotel is very unique. I had a lovely stay and would happily return!
by A verified traveler
Posted 26 Nov 2023
Such a perfect central location and a really cool design hotel. Loved it. The roof top is amazing as is the food. As a ‘veggie’ i was super impressed with the quality and variety of veggie-friendly food on offer! And terrific service - in particular a big shout out for Michelle who was managing the restaurant in the evenings - she was a true hostess, knowledgeable, friendly, good sense of humour - really made it enjoyable. She’s outstanding.
