Ratings based on 348 Verified Reviews

4.7 out of 5
88% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Feb 2024
Amazing staff! Very accommodating and Michelle was very sweet and spoke English with us (was a nice change from using translation app) and gave us some great suggestions for things to do.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2024 on Hotels
4 out of 5
by A verified traveler from London

Posted 27 Dec 2023
Amazing staff throughout the property. A bit disappointed by the food at the restaurant - was not impressed by the menu especially not the Xmas dinner. The spa as a good vibe. One of the masseur was amazing but the other were just not up to scratch. A deep tissue massage is what it is, not an oil rub…. Overall happy but not impressed.
5 out of 5
by A verified traveler from Palmetto Bay

Posted 16 Dec 2023
The property was very unique and amazing the staff (all) where welcoming and very attentive we would like to do a special mention for Matias what a kind heartfelt attention, with an amazing passion for this beautiful property. Highly recommend the gastronomy in the hotel (wow) and the spa is amazing.
5 out of 5
by A verified traveler

Posted 30 Nov 2023
Staff were fantastic and the style of the hotel is very unique. I had a lovely stay and would happily return!
5 out of 5
by A verified traveler

Posted 26 Nov 2023
Such a perfect central location and a really cool design hotel. Loved it. The roof top is amazing as is the food. As a ‘veggie’ i was super impressed with the quality and variety of veggie-friendly food on offer! And terrific service - in particular a big shout out for Michelle who was managing the restaurant in the evenings - she was a true hostess, knowledgeable, friendly, good sense of humour - really made it enjoyable. She’s outstanding.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2023
5 out of 5
by A verified traveler

Posted 29 Sep 2023
great property, friendly staff, wonderful food. Would definitely stay again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2023
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