Ratings based on 621 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Renee, Thank you so much for taking time out to share about your stay, we appreciate you! Hope to see you soon.
by A verified traveler from Janesville
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Liam H. , Hotel Management
Thank you for your feedback! We are glad you enjoyed your stay and hope to see you again!
by A verified traveler
Posted 3 Jun 2024
Property and staff was excellent.
The construction by the hotel made it difficult to navigate in and out of the property. The road was closed due to construction of new hotel they are building across the street.
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Hi Deloris, Thank you so much! I am happy to hear that my staff and property exceeded your expectations! I apologize about the construction, it can be difficult to deal with. We hope to see you soon!
by A verified traveler
Posted 30 May 2024
I haven’t stayed in a Fairfield Hotel in a few years, so not sure what to expect. In the past I have stayed in some that were run down and less than desirable, so I decided to take a chance on this one. I was very surprised upon arrival with how clean and welcoming the lobby was. The front desk attendant was quick and very cordial with getting our room keys prepared and also gave us a good recommendation for a late dinner spot. The room was immaculate and everything in order as expected. Breakfast in the morning was good and well attended by the staff member. Overall I was very pleased with the entire facility, and will keep it on my list for future travels through this area. I normally read the recommendations on hotel websites and use that information to choose where I stay, and this hotel had many positive ones, that’s why I chose it. It was a very good choice after all, and I would highly recommend this particular hotel.
Comment from Hotel Management
30 May 2024 by General Manager, Hotel Management
Thank you so much for giving us a chance, Larry!! I am happy to hear that you enjoyed your stay. Our goals is to make every stay as best it can be, and I am glad we did just that! Hope to see you soon!
by A verified traveler
Posted 16 May 2024
Location was very convinient. The train does go near it thought.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Hi Miguel, I am so sorry to hear about the train, but I am happy the location worked out for you! We hope to see you again soon!
by A verified traveler
Posted 13 May 2024
Nice people
Comment from Hotel Management
20 May 2024 by general manager, Hotel Management
thank you so much, Christine! We hope you enjoyed all of your stay and hope to see you again soon!
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Liam H. - Front Office Manager, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 5 May 2024
Nice
Comment from Hotel Management
13 May 2024 by Liam H. - Front Office Manager, Hotel Management
I'm so glad to hear you had a great time at our property! I will be sure to share this with my staff to celebrate. We hope to see you again sometime soon!
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
28 May 2024 by Liam H. - Front Office Manager, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 29 Apr 2024
Ghe staff was very helpful and offered excellent choices for dining.
Comment from Hotel Management
30 Apr 2024 by Melissa- General Manager, Hotel Management
Juliann, Thank you so much for sharing about your stay! We hope you enjoyed your meal as well. Hope to see you soon!
