Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Customer service could have been better. It was as if our being here was an inconvenience. Other than that, I would recommend.
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Hello Barbara,We appreciate your recommendation and regret to learn about your customer service experience. We encourage guests to reach out to our management team with any concerns so that we can continue to improve our service quality. Thank you for your feedback.
by A verified traveler from Mason City
Posted 12 May 2024
Friendly staff and super clean facility.
Comment from Hotel Management
15 May 2024 by Misty, Hotel Management
Thank you so much for the 5/5 rating and your kind words. We hope to see you again next time you come though our area.
by A verified traveler
Posted 6 May 2024
Easy check in, nice room. Large pool and hot tub. Nice free breakfast. Always had a good smell when walking in! Staff was really friendly.
Comment from Hotel Management
15 May 2024 by Misty, Hotel Management
Thank you so much for the 5/5 rating and you kind words about our facilities and staff. We hope your will stay with us again if you are even in the area.
by A verified traveler
Posted 5 May 2024
Would stay there again
Comment from Hotel Management
15 May 2024 by Misty, Hotel Management
Thank you so much for the 5/5 rating/ We hope to see you again :)
by A verified traveler
Posted 2 May 2024
Right off the highway and close to everything you need
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Danielle,We're delighted that our convenient location met your needs during your stay. Your satisfaction is our priority, and we appreciate you taking the time to share your experience with us. Please don't hesitate to reach out if you have any more feedback to share.
by A verified traveler
Posted 30 Apr 2024
I was happy with my stay. I needed to visit my aunt at the Iowa University hospital and motel in a good location for me
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello lori,We are pleased to hear that you enjoyed your stay and found our location convenient for your visit to the Iowa University hospital. Your comfort and satisfaction are important to us, and we hope to welcome you back in the future.
by A verified traveler from Clear Lake
Posted 22 Apr 2024
We usually stay here when we have dr. appts.
It’s easy to find and clean.
This time the hot breakfast was a little cool and the juice tasted watered down..usually it’s really good.
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Kaye,We appreciate your loyalty and feedback on your recent stay. Our team is glad you find our location convenient and our hotel clean. We will share your comments regarding breakfast with our kitchen staff for their attention. We hope to welcome you back in the future for a more enjoyable dining experience.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
15 May 2024 by Misty, Hotel Management
Thank you for taking the time to rate us. I would love to know what we could have done better to make your stay more enjoyable.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Stephanie,We are delighted to hear that you had a satisfying stay with us. Should you have any further comments or concerns, please do not hesitate to contact us directly. We look forward to welcoming you back in the future.
by A verified traveler
Posted 21 Apr 2024
You need a two Belgium waffle makers.
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Leslie Vanden,Thank you for your feedback on our waffle makers. We strive to improve our amenities based on guest suggestions for a better experience during their stay. Your input will be forwarded to the appropriate department for consideration.
