Ratings based on 9 Verified Reviews
4.9 Room cleanliness
4.5 Service & staff
4.8 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
like a scam
Posted 25 Apr 2022 on HotelsHey guys, just to let you know, you have to read the description where the owner says you have to pay an additional fee for the concept of cleaning it up. The owner tries to charge me that extra fee (it was more than 60% of the value of one night). I didn't check in, I preferred to lose the reservation and the value of one night. I will never rent an apartment to this guy. Don't say I didn't tell you.
Comment from Hotel Management
10 Oct 2022 by Yanitza, Hotel Management
Hi Juan PabloAll that you have to do when you reserve is to read everything before, its clearly written.Best regards,
by A verified traveler
Posted 28 Aug 2019
Comment from Hotel Management
6 Sep 2019 by Yanitza Barra Estrada, Hotel Management
No sé quién eres, pues acá no sales con nombre, ni tampoco qué es lo que no estabas de acuerdo, como para saber qué responder
by A verified traveler from Denver, Colorado
Posted 29 Jul 2019 on Travelocity
On the downside the property was hard to find. I assumed it was a hotel which would be easily idenfiable. Instead it was an apartment in an apartment complex. The address did NOT show up on my GPS and the address was not in logical numerical sequence.
However when I finally found the place the owner was GREAT. She became my personal adviser and fixed all my problems. And I had a lot of challenges that were next to impossible to resolve (the great solar eclipse event with all its challenges) but she performed miracles and SAVED me from several potential mishaps. If it wasn't for her personal help my trip could have been a disaster. Her help was PRICELESS.
Comment from Hotel Management
4 Aug 2019 by Yanitza Barra Estrada, Hotel Management
Thank you David! It was a pleasure to help you, I hope you return to Chile and use that app that I installed!
by A verified traveler
Excelente Dpto y Ubicacion
Posted 28 Aug 2023 on HotelsExcelente Dpto, buena ubicacion, comodo y la afitriona mantuvo un fluido contacto siempre, lo recomiendo de todas formas.
Comment from Hotel Management
8 Sep 2023 by Yanitza Barra, Hotel Management
Me alegro mucho que hayas disfrutado, serás bienvenido si deseas volver
by A verified traveler
Posted 25 Aug 2022
Necesito solicitar el reembolso de esta reservación
Comment from Hotel Management
10 Oct 2022 by Yanitza, Hotel Management
Hola VivianaNo sé de qué solicitas reembolso, si en ningún momento me pagaste.Bastante insólito tu comentario, recién lo veo. Es como mucho, no te parece?
by A verified traveler
Posted 22 May 2022 on Hotels
by A verified traveler
Alojamiento en la serena
Posted 16 Dec 2020 on HotelsAlojamiento céntrico y con muy buena vista al mar
El único detalle es que el agua de la bañera cambiaba de caliente a frío de manera autónoma, provocando cierta incomodidad
by A verified traveler
Amazing Location, best international Standard
Posted 14 Aug 2019 on HotelsHervorragendes Quartier, alles schick , modern, tolle Aussicht, sehr gutes Doppelbett, Kinderzimmer einfach mit zweckmäßigen Doppelstockbetten. Eigentümerin über WhatsApp jederzeit erreichbar, eine freundliche Zahnärztin
Comment from Hotel Management
4 Sep 2019 by Yanitza Barra Estrada, Hotel Management
Thank you Jochen, I´m sorry I can´t write you in German, but I know you understand me!
I really aprecciate your evaluation!
by A verified traveler
Vacaciones de película
Posted 10 Jan 2018 on HotelsEl mejor lugar para vacacionar, con la excelente atención de Sebastián y Yanitza. Recomendable 100 %.
Comment from Hotel Management
14 Jan 2018 by Yanitza, Hotel Management
Me alegra tanto saberlo! Fuiste quien inauguró el departamento, así que partimos con las mejores energías...
