Ratings based on 660 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Amanda Quality Manager , Hotel Management
Dear Albert ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely Amanda Quality manager
by A verified traveler
Posted 3 Jun 2024
Service at this property was excellent! Great staff
Comment from Hotel Management
5 Jun 2024 by Amanda Quality Manager , Hotel Management
Dear Terecia ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely Amanda Quality manager
by A verified traveler
Posted 1 Jun 2024
Staff were very welcoming and friendly. The room was spacious, we really enjoyed our stay!
Comment from Hotel Management
2 Jun 2024 by Amanda Quality Manager , Hotel Management
Dear Shefu Thank you for taking the time to review our hotel its always nice to hear that customers have enjoyed their stay with us. We do hope to see you again soon.Regards Amanda
by A verified traveler
Posted 29 May 2024
Nice Hotel and very near from Eurotunnel
Comment from Hotel Management
2 Jun 2024 by Amanda Quality Manager , Hotel Management
Dear Guest,Thank you for taking the time to review of hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Amanda Quality Manager
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
7 May 2024 by Yohann, Quality Manager., Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 3 Apr 2024
Convenient location from Calais le shuttle. Room is fairly basic. Shower is very plastic. But it does the job for an overnight stay
Comment from Hotel Management
4 Apr 2024 by Yohann, Quality Manager, Hotel Management
We very much appreciate your comments regarding your stay at the BB Calais Terminal Cite de L'Europe 4****. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
4 Apr 2024 by Yohann, Quality Manager, Hotel Management
We very much appreciate your comments regarding your stay at the BB Calais Terminal Cite de L'Europe 4****. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one
by A verified traveler
Reception staff excellent
Posted 1 Mar 2024 on HotelsStaff go extra mile and very friendly
Comment from Hotel Management
2 Mar 2024 by Amanda , Quality Manager., Hotel Management
Dear Anonymous Thank you for your feedback which will of course be passed on to staff. Its always great to know are efforts are appreciated . We hope to see you again.Best Regards Amanda Quality Manager
by A verified traveler
Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
18 Feb 2024 by Cédric / Quality Manager, Hotel Management
Dear RafalWe hope that you are well.Many thanks for having took time to evaluate your stay with us.Your satisfaction is our priority and you noticed that...Take care.Looking forward to welcoming you once again.Best regards.
by A verified traveler
Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Manon - Quality manager , Hotel Management
Dear Gordon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Manon - Quality manager
