Ratings based on 556 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Mar 2024
Overall decent for visiting dtu and Lyngby. The hotel should ask for a 150s bus-stop near the hotel, as the bus-line already pass through that road. Basic yet clean and with pleasent staff.
Comment from Hotel Management
18 Mar 2024 by Andreas, Reception, Hotel Management
Dear Moshe, Thank you for your time, to give us an review! Unfortunately the 150S passing by, is just temporary, due to the new light rail construction, by the highway. Hopefully it will soon be done, so its easier for our guest to come to the hotel. Hope to see you again soon. Best regrads,
by A verified traveler
Posted 2 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by Andreas, Reception, Hotel Management
Dear Saman, Thank you very much for your feedback.Unfortunately, it doesn't look like you were satisfied with your stay. If you have the possibility to send us an email with you feedback, were more than happy to assist you. And we then know what to improve. Thank you very much. Best regards
by A verified traveler
Posted 8 Oct 2023 on Hotels
Cozy place, nice and friendly environment. One only annoyance is the shower drain that get clogged fast .
Comment from Hotel Management
9 Oct 2023 by Trine - Reception, Hotel Management
Good afternoon Angela,thank you for your good review. i am sorry to hear that there was some problems with the drain. i hope next time you visit us, you will not get the same bad experience with that. we look foreward to welcome you another timebest regards
by A verified traveler
Nice, comfy, new and Clean
Posted 30 Sep 2023 on HotelsNice hotel, close to the university and TOPSO, their staff need to get more training; other than that excellent hotel
Comment from Hotel Management
1 Oct 2023 by Andreas, Reception, Hotel Management
Dear Michael, Thank you very much for the nice words. We do have some new ones among our team. They are trying their best, to help and be there for our guest. Best Regards,
by A verified traveler
Posted 12 Sep 2023
Limited dining was an understatement out of eggs one day on an already limited breakfast that you pay for on arrival. Noisy with construction all around!
Comment from Hotel Management
14 Sep 2023 by Andreas, Reception, Hotel Management
Dear Scott, Im sorry that the stay didn't meet your expectations. We will take the breakfast in to further consideration. Unfortunatley, there is a lot of construction work around the hotel. I do hope that we can welcome you again, and make it a better stay. Best Regard
by A verified traveler
Posted 11 Sep 2023
For what we paid it was OK. no coffee in room, no air conditioner, but new and clean.
Comment from Hotel Management
12 Sep 2023 by Sofie, Receptionen, Hotel Management
Thank you very much for the feedback, Jorid.
by A verified traveler
Posted 8 Sep 2023 on Hotels
Comment from Hotel Management
9 Sep 2023 by Sofie, Receptionen, Hotel Management
Mange tak for din anmeldelse, Adrian!
by A verified traveler
Posted 9 Jun 2023
Tried on prem laundry facilities.
Washing machine and dryer were not fully functional and clothes could
Not be dried. Staff was not able to help and we were inconvenienced and have to reschedule our departure All staff could say was not our fault. All
Signs were in Danish
Comment from Hotel Management
9 Jun 2023 by Didi/Reception, Hotel Management
Dear Sohnali,We sincerely apologize for the inconvinience these issues may have caused you and thank you for letting us now regarding this matter so we could improve our service better so that won't happen to other guests in future.
by A verified traveler
Posted 3 May 2023 on Hotels
Comment from Hotel Management
4 May 2023 by Sofie, Receptionen, Hotel Management
Tak for din anmeldelse, Thomas!
by A verified traveler
Posted 22 Apr 2023
Comment from Hotel Management
14 May 2023 by Constance, Reception, Hotel Management
Thank you for your feedback.
