Ratings based on 105 Verified Reviews
4.5 Room cleanliness
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Mar 2024
It was exactly what I expected. I had an Apple TV which meant I needed an Apple ID to use the additional apps. I don't have one so was only able to use Netflix. Not a major issue as I wasn't there to watch TV however it would have been better if I had the option.
Comment from Hotel Management
15 Mar 2024 by Caty, Hotel Management
Thank you for your review and feedback! Looking forward to host you again! Regarding the Apple TV, unfortunately yes we only provide free Netflix account, since Apple IDs usually are personal and since we have so many apartments we cannot do for each individually.
by A verified traveler
Posted 6 Jan 2024 on Hotels
Comment from Hotel Management
18 Feb 2024 by Caty , Hotel Management
Thank you for the feedback and looking forward to hosting you again!
by A verified traveler
Posted 27 Nov 2023
The apartment met our family needs well. The beds were comfortable, the water pressure in the showers was fantastic, the kitchen was stocked well enough and the location was close enough to the major sites and the metro.
A few extra things in the kitchen such as sugar would have been helpful but overall, it was just what we needed for our trip.
Comment from Hotel Management
30 Nov 2023 by Nelli, Hotel Management
Dear Guest,Thank you so much for staying with us. We are so happy you have enjoyed the place and your stay! We really hope to see you again another time!Kindest regards
by A verified traveler from Huntington Beach
Posted 3 Nov 2023
There was no place to put anything (toiletries) in the bathroom. No instructions to use the stove. the elevator will only let one person and one luggage fit at a time. Lots of construction out front of the building. It is in a central location near all the tourist things you might be interested. No able to figure out how to use the TV. If you just need a place to sleep, it will work. Probably will pick a different location next time.
Comment from Hotel Management
3 Nov 2023 by Nelli, Hotel Management
Dear Michelle,Thank you very much for the feedback, we highly appreciate it! I can see that you have booked our small studio apartment for a longer period. We have bigger units as well, so please feel free to reach out to us and we are happy to help you find the fitting unit next time. We have instructions on the stove as well as on the tv in the digital guestbook that we sent out to you before arrival, However also feel free to reach out to us please and our team will be happy to help!:)Kind Regards
by A verified traveler
Posted 29 Oct 2023
Comment from Hotel Management
31 Oct 2023 by Nelli, Hotel Management
Dear Martin,Thank you so much for staying with us! We are so happy to see you enjoyed the stay! Hope to see you again another time!
by A verified traveler
Great location, comfortable stay.
Posted 2 Sep 2023 on HotelsThis apartment is in a great location - walking distance to Tivoli Gardens and several metro/train stations. Overall, we enjoyed our stay. The beds and pillows were comfortable, the kitchen was adequate for our needs, 3 bedrooms gave us all the space we needed. Having a washer/dryer on the same floor was nice, however one of the two dryers was out of order, so it was a bit of a race to do laundry some evenings. There was quite a bit of street noise, but we were able to drown it out with the fan and our white noise machines. Except for Saturday night (our first night), when it was insanely loud at 1:30am…it sounded like someone was dragging garbage bins into the courtyard below and the noise lasted for 15-20 min. Otherwise the city noise didn’t bother us. The management company was extremely responsive and very helpful.
Comment from Hotel Management
20 Sep 2023 by Nelli, Hotel Management
Dear Guest,Thank you so much for staying with us! We do hope to have the opportunity to host you again another time!Kind Regards
by A verified traveler
Posted 23 Aug 2023
As advertised
Comment from Hotel Management
20 Sep 2023 by Nelli, Hotel Management
Dear Guest,Thank you so much for staying with us! We do hope to have the opportunity to host you again another time!Kind Regards
by A verified traveler
Posted 21 Aug 2023 on Hotels
Comment from Hotel Management
24 Aug 2023 by Nelli, Hotel Management
Dear Guest,We are sorry to hear you did not enjoy your stay, Upon checking up, we found nothing where you would have indicated any issues. We got a couple of questions from you regarding some transportation suggestions, which we helped you with.We appreciate if you let us know the reason for the low rating.KindRegards
by A verified traveler from South Barrington
Posted 20 Jul 2023
Stayed three nights and we had everything we needed here.
Netto, supermarket was within 5 min walk and you can buy food/drinks to make your stay more enjoyable.
All communication was done via email and no issues.
There are multiple doors to go through to enter the place and all requires security code. However, we found the procedures to be trouble free and easy.
It was actually better since I didn’t have to carry keys or entry cards when entering/exiting.
Now a couple of things that we noticed while we stayed:
1. Since the place was located near main roads and a business district, it isn’t the most quiet place around. It didn’t bother us much, but you will hear ambient noise during the day and gets better at night (except police/ambulance sirens going by)
2. We had 4 pillows total and all were felt tall for us. It would be better if pillows had different thickness (so we can mix and match to find out ideal neck height)
At any rate, we enjoyed the stay and would visit again.
Comment from Hotel Management
20 Jul 2023 by Nelli, Hotel Management
Hej SeungThanks again for you staying with us. We highly appreciate your feedback as we always try to improve to give our guests the best experience staying with us :-) Kind RegardsNelliInto this place
by A verified traveler
Avoid this place - totally misleading advertising
Posted 10 Jul 2023 on HotelsComment from Hotel Management
20 Jul 2023 by Nelli, Hotel Management
Dear Guest, we are sad to hear you did not enjoy the stay. The only problem you mentioned to us that we were not able to help you with a late check out, which we clearly explain that it is not possible most if the times unfortunately!
