Ratings based on 1,339 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Hotel was perfect, clean rooms, nice breakfast, short 20 min walk to the centre
by A verified traveler
Posted 22 Apr 2024
Staff very friendly and approachable. Restaurant was amazing. Room clean and beds comfortable
by A verified traveler
Posted 21 Apr 2024
Clean, well appointed, friendly and courteous staff. Wonderful breakfast options (especially in pastries) and a gorgeous view from our room. All of this made our 7 night stay very memorable.
by A verified traveler
Posted 20 Apr 2024
Very nice hotel, really enjoyed the breakfast, city centre and lots of restaurants a 15 to 20 minute walk away but also a bus route on main road, next to a shopping centre which was very nice also had a supermarket in it which was very handy is next to a busy main road but this wasn’t a problem for us
by A verified traveler
Posted 13 Apr 2024
VIP room not that great given how small it was. Room was well heated and had a bath and patio overlooking water which was nice. However, hotel has policy to go out of its way not to clean rooms first 4 days of trip which is ridiculous. Overall, room way too small.
Comment from Hotel Management
16 Apr 2024 by Your stay at Copenhagen Island, Hotel Management
Dear Audrey,Thank you for your feedback, and thank you for bringing your concerns to our attention regarding the size of our rooms. Our rooms range from 19-32 square meters. We take pride in providing well-appointed and thoughtfully designed rooms that make the most of the available space, to ensure that our guests have a comfortable and enjoyable stay, regardless of the room size.We understand that individual preferences can vary, and we regret if the size of the room did not meet your personal expectations. We encourage you to reach out to our front desk team during your next visit, as they will be more than happy to assist you in selecting a room that better suits your preferences and needs.If you are staying with us for more than one night cleaning is on demand. This means that we will no longer automatically clean your room. If you want cleaning in your room, we will, of course, accommodate your request. You just have to inform our staff in the reception before 10PM the night before. By providing guests with the option to request cleaning, we can avoid unnecessary resource consumption and reduce our overall environmental impact. We apologise for any confusion or miscommunication regarding our on-demand cleaning policy during your check-in. Best RegardsVanessaGuest Relations Supervisor
by A verified traveler
Posted 13 Apr 2024
The hotel is absolutely stunning. Its worth spending on balcony water view.
The hotel is clean and a 15-18 min walk or 5-9 min bike ride to everything in Copenhagen.
They are strict on AC and heating rules in the hotel.
Restaurant hours are just ok. Everything else is stunning!
by A verified traveler
Posted 7 Apr 2024
Fantastic hotel
by A verified traveler from Evanston
Posted 5 Apr 2024
I’d stay at this hotel again and again.
by A verified traveler
Posted 31 Mar 2024
All good,
Awesome buffet breakfast
by A verified traveler from Brampton
Posted 17 Mar 2024
Beautiful view of the water. Great location close to the train station. Clean and lovely room.
