Ratings based on 390 Verified Reviews

3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2024
4 out of 5
by A verified traveler

Posted 7 Feb 2024 on Wotif
Good accommodation
2 out of 5
by A verified traveler

Posted 6 Feb 2024
The rooms smell like smoke
1 out of 5
by A verified traveler

Posted 3 Feb 2024
We didn’t feel safe in this area, there were drunk and noisy people. The WiFi didn’t work in our room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jan 2024 on Hotels
3 out of 5
by A verified traveler

Posted 26 Jan 2024
Although staff were friendly, we were giving a drinks voucher and discount on meals upon check in and when shown to staff at the bistro, it was ignored. Bathroom needs renovation. Beds were clean but uncomfortable.
1 out of 5
by A verified traveler

Posted 25 Jan 2024
When I checked in they gave me the wrong room and walked in on a man. When I went to reception, the response was racist. I also witnessed violence outside my room. Never will stay or recommend this property
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jan 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2024 on Hotels
1 out of 5
by A verified traveler

Bed bugs and bad service

Posted 19 Jan 2024 on Hotels
Booked unground room arrived and got told they didnt have any underground rooms. Staff didnt know how to check us in had to wait for over 15 mintues as they sorted the rooms. We had bed bugs in our room we emailed the office the next morning as we left before the office opened they wont refund our stay I wouldn't recommend this accommodation we travel alot and havent had this bad service or bed bugs for a long time
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