Ratings based on 413 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
This property was lovely the staff were amazing and friendly. The room was great and the breakfast was delicious cooked to order. So very fresh
Comment from Hotel Management
11 Jun 2024 by Author, Hotel Management
Thank you for your lovely feedback
Kind regards
Team Castle
by A verified traveler
Posted 3 Jun 2024
We had a suite. Fun with different rooms but very unpractical- bathroom is across the hall with no plugs. Beautiful tub ❤️ in a different room with no plugs. Bed alone in a room. And only plugs were by the desk. Made it tricky. Hotel was old and fun. City was great.
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 11 May 2024
Historic building with plenty of character
by A verified traveler from New Denver
Posted 9 May 2024
Very nice staff and the location couldn't be better. Conwy is officially my favourite place in Wales!
by A verified traveler
Posted 6 May 2024
Stayed in the Narnia suite, requested the specific room in advance out of the two suites and was allocated the room we wanted with no hassle.
The room is really cool and we loved the Narnia room with a view of the castle and church and you can even see the sea when the tide is in too!
Parked without issue but if you have a large car like me then it’s good to take a swing into the tunnel so that you can try and get in as straight as possible - we also realised after there’s a few spaces opposite the hotel too which you can also use - I think about 8 spaces on a small carpark right opposite the hotel if you don’t want to risk the tunnel!
Reception staff seemed very under the kosh but understandable for a busy bank holiday weekend! And one bar man huffed and seemed very put out when I asked for a cocktail at the bar, made very obvious he didn’t want to make it and huffed and sighed loudly at every action which I found slightly uncomfortable but overall it was good.
by A verified traveler
Posted 29 Apr 2024
Shower to small
by A verified traveler
Posted 13 Apr 2024
Great hotel - enjoyed our sray
by A verified traveler
Posted 11 Apr 2024
Very kind, friendly, and helpful staff. Comfortable, clean room and en-suite bathroom. The food was excellent.
Good parking facilities, but take care on entering the car park as the entrance is narrow!
by A verified traveler
Posted 10 Mar 2024 on Hotels
