Ratings based on 503 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 May 2024
Pet friendly, good location, lots of dining options within walking distance. Clean property and hotel. This is our 2nd stay in the last few months. Will return again!
2 out of 5
by A verified traveler

Posted 17 May 2024
When we got there at check in time our room was not ready and we had to wait hours for a room to get clean.
4 out of 5
by A verified traveler from Macon

Posted 3 May 2024
Comment from Hotel Management
7 May 2024 by Andrea, Hotel Management
I would like to thank you for taking time out of your busy schedule to complete our on-line survey. I shared your survey with my team, and we appreciate your feedback. Again, we thank you.My team and I take pride in maintaining our Hilton property. We enjoy taking care of our guests and providing the service you have come to expect from Hampton Inn & Suites.We encourage you to come back to the Hampton Inn & Suites and stay with us again. We hope to see you soon. Respectfully,
5 out of 5
by A verified traveler

Posted 29 Apr 2024
nice place to stay
Comment from Hotel Management
29 Apr 2024 by Adh, Hotel Management
I would like to thank you for taking time out of your busy schedule to complete our on-line survey. I shared your survey with my team and we appreciate your feedback. Again, we thank you.My team and I take pride in maintaining our Hilton property. We enjoy taking care of our guests and providing the service you have come to expect from Hampton Inn & Suites.We encourage you to come back to the Hampton Inn & Suites and stay with us again. We hope to see you soon.
5 out of 5
by A verified traveler from New Caney

Posted 27 Apr 2024
Comment from Hotel Management
29 Apr 2024 by adh, Hotel Management
I would like to thank you for taking time out of your busy schedule to complete our on-line survey. I shared your survey with my team, and we appreciate your feedback. Again, we thank you.My team and I take pride in maintaining our Hilton property. We enjoy taking care of our guests and providing the service you have come to expect from Hampton Inn & Suites.We encourage you to come back to the Hampton Inn & Suites and stay with us again. We hope to see you soon. I would like to thank you for being a Hilton Honor’s member and taking time out of your busy schedule to complete our on-line survey. I shared your survey with my team and we appreciate your feedback. Again, we thank you.My team and I take pride in maintaining our Hilton property. We enjoy taking care of our guests and providing the service you have come to expect from Hampton Inn & Suites.We encourage you to come back to the Hampton Inn & Suites and stay with us again. We hope to see you soon.
3 out of 5
by A verified traveler

Posted 20 Apr 2024
The room is cleaned every two days not daily. The wooden floors are not maintained well, you hear every step coming from every direction. The water pressure is so low that you barely wash your hands. The shower water runs in a similar rate.
Comment from Hotel Management
22 Apr 2024 by ADH, Hotel Management
I would like to thank you taking time out of your busy schedule to complete our on-line survey. I shared your survey with my team, and we appreciate your feedback. Again, we thank you. I would like to apologize for the issues that you mentioned. The adjustment was made on the water heater. We do value your feedback.My team and I take pride in maintaining our Hilton property. We enjoy taking care of our guests and providing the service you have come to expect from Hampton Inn & Suites.We encourage you to come back to the Hampton Inn & Suites and stay with us again. We hope to see you soon.
5 out of 5
by A verified traveler

Posted 4 Mar 2024
We had our pets and the dog area was so convenient and kept up very nicely
Comment from Hotel Management
5 Mar 2024 by adh, Hotel Management
I would like to thank you for taking time out of your busy schedule to complete our on-line survey. I shared your survey with my team, and we appreciate your feedback. Again, we thank you.My team and I take pride in maintaining our Hilton property. We enjoy taking care of our guests and providing the service you have come to expect from Hampton Inn & Suites.We encourage you to come back to the Hampton Inn & Suites and stay with us again. We hope to see you soon.
5 out of 5
by A verified traveler

Posted 1 Mar 2024
Comment from Hotel Management
25 Mar 2024 by adh, Hotel Management
I would like to thank you for taking time out of your busy schedule to complete our on-line survey. I shared your survey with my team, and we appreciate your feedback. Again, we thank you.My team and I take pride in maintaining our Hilton property. We enjoy taking care of our guests and providing the service you have come to expect from Hampton Inn & Suites.We encourage you to come back to the Hampton Inn & Suites and stay with us again. We hope to see you soon. Andrea
4 out of 5
by A verified traveler

Posted 26 Feb 2024
I liked that restaurants were so close by and some even in walking distance. Room was clean.
Comment from Hotel Management
27 Feb 2024 by adh, Hotel Management
I would like to thank you for taking time out of your busy schedule to complete our on-line survey. I shared your survey with my team, and we appreciate your feedback. Again, we thank you.My team and I take pride in maintaining our Hilton property. We enjoy taking care of our guests and providing the service you have come to expect from Hampton Inn & Suites.We encourage you to come back to the Hampton Inn & Suites and stay with us again. We hope to see you soon.
5 out of 5
by A verified traveler

Posted 26 Feb 2024
Comment from Hotel Management
27 Feb 2024 by adh, Hotel Management
I would like to thank you for taking time out of your busy schedule to complete our on-line survey. I shared your survey with my team, and we appreciate your feedback. Again, we thank you.My team and I take pride in maintaining our Hilton property. We enjoy taking care of our guests and providing the service you have come to expect from Hampton Inn & Suites.We encourage you to come back to the Hampton Inn & Suites and stay with us again. We hope to see you soon.