Ratings based on 675 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 May 2024
Great friendly staff and great well run hotel
Comment from Hotel Management
31 May 2024 by Shea , Hotel Management
Dear Federico, Thank you for taking the time to review us! We are glad to hear we could accommodate you throughout your stay as our friendly staff met your needs! We hope to see you again soon. Sincerely, Residence Inn by Marriott Boston Concord
4 out of 5
by A verified traveler

Posted 25 May 2024
The stay was good! I just wish they had hypoallergenic pillows and sheets. Other than that, it was a good stay.
Comment from Hotel Management
31 May 2024 by Shea , Hotel Management
Dear Kara, Thank you for taking the time to share your experience with us! We are thrilled to hear you enjoyed your stay here as we hope to see you again in the near future! Sincerely, Residence Inn by Marriott Boston Concord
5 out of 5
by A verified traveler

Posted 7 May 2024
Thank you for a pleasant stay!
Comment from Hotel Management
8 May 2024 by Marc C., Hotel Management
Hello and thank you for staying at the property during your recent trip to the area. We appreciate the five star review. We look forward to welcoming you back to the property should your travels bring you back to the area.
4 out of 5
by A verified traveler

Posted 6 May 2024
Hard to locate
Comment from Hotel Management
8 May 2024 by Marc C., Hotel Management
Hello and thank you for choosing to stay at the property during your recent trip to the area. We appreciate the five star review. We look forward to welcoming you back to the property should your travels bring you back to the area.
4 out of 5
by A verified traveler

Posted 27 Apr 2024
Quiet, safe, clean
Comment from Hotel Management
2 May 2024 by Marc C., Hotel Management
Thank you for the post stay review. We appreciate your feedback about the property. We hope to welcome you back to the hotel should your travels bring you back to area.
1 out of 5
by A verified traveler from Maynard

Posted 11 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Marc C., Hotel Management
Hello and thank you for staying at the Residence Inn Boston/Concord during your recent trip to the area. I am sorry that we fell short on exceeding your expectations. I am hoping you can elaborate what we could of done differently during your stay? Please feel free to reach out to me directly.- Marc Cohn General Manager
3 out of 5
by A verified traveler

Posted 6 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Marc C., Hotel Management
Hello and thank you for staying at the Residence Inn Boston/Concord during your recent trip to the area. I am sorry that we fell short on exceeding your expectations. I am hoping you can elaborate what we could of done differently during your stay? Please feel free to reach out to me directly.- Marc Cohn General Manager
5 out of 5
by A verified traveler

Posted 25 Mar 2024
Property was undergoing renovation - otherwise it’s a great place
Comment from Hotel Management
5 Apr 2024 by Marc C., Hotel Management
Hello and thank you for the post stay feedback. We look forward to welcoming you back to the property should your travels bring you back to the area
5 out of 5
by A verified traveler from WESTFIELD

Posted 17 Mar 2024
Clean but I recommend they need a heater for the pool
Comment from Hotel Management
5 Apr 2024 by Marc C., Hotel Management
Hello and thank you for the post stay feedback. We had our pool heater replaced in July of 2023. The pool temperature is a constant 84 degrees. We look forward to welcoming you back to the property should your travels bring you back to the area
5 out of 5
by A verified traveler

Posted 24 Feb 2024 on Hotels
Comment from Hotel Management
5 Apr 2024 by Marc C., Hotel Management
Hello and thank you for the post stay feedback. We look forward to welcoming you back to the property should your travels bring you back to the area