Ratings based on 754 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
It was convenient to several eateries in the area. Easy access to the Interstate. Safe was very nice. One of the beds was wet the first night we checked in. The did change the sheets the next day and everything was fine after that.
Comment from Hotel Management
12 Jun 2024 by earlene, Hotel Management
Earlene BThank you for choosing our hotel for your stay in the area. I apologize for the issue with the bedding on your first night. We hope to host you again where we can wow you.
by A verified traveler
Posted 11 Jun 2024
The toilet flooded and we were not given an option to switch rooms. We were only given towels to absorb The water that had overflowed. I called to ask if there was anyone that was going to come clean it properly or if we needed to come get something. I was met with a bad attitude and told she was alone. I understand and feel bad she is alone but I wasn’t rude and didn’t deserve an attitude. I was staying with friends, not family, and I’m asking because of cleanliness. I went downstairs and asked the lady for sanitary products to clean the floors. I scrubbed the floors myself because the lady at the front desk was the only one at the hotel scheduled. We left the bags of toilet water towels outside the door and it sat there until the remainder of our stay👎 (lady didn’t have an attitude once downstairs, I appreciate her trying to help.)
Comment from Hotel Management
11 Jun 2024 by kaiya, Hotel Management
Thank you for choosing our hotel for your stay in the area. I apologize that you had issues with your stay. This is not the norm for our hotel. We use feedback such as yours to make changes where necessary. I hope that you will give us another chance to wow you in the very near future.
by A verified traveler
Posted 11 Jun 2024
Everything was as it should be and staff very friendly
Comment from Hotel Management
11 Jun 2024 by calvin, Hotel Management
Thankyou for choosing our hotel for your stay in the area. We are pleased that your stay was good. We hope to host you in the near future.
by A verified traveler
Posted 2 Jun 2024
Just had a great stay
Comment from Hotel Management
6 Jun 2024 by Calvin, Hotel Management
CalvinThank you for choosing our hotel for your stay in the area. I am glad that you enjoyed your stay enough to score us a 5/5. We are looking forward to seeing you again in the near future
by A verified traveler
Posted 29 May 2024
Great place
Comment from Hotel Management
30 May 2024 by Fernando, Hotel Management
FernandoThank you for choosing our hotel for your stay in the area. We are very pleased to see that your stay was a 5/5. We hope you experience will bring you back to the area in the near future. Thank you
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Octavio, Hotel Management
OctavioThank you for choosing our hotel for your recent stay. We appreciate your business and are happy that you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 14 May 2024
Room has updated and modern furnishings. Good selection of items for breakfast but not the best I've seen. Very convenient location.
Comment from Hotel Management
14 May 2024 by asdf, Hotel Management
GF,,Thank you for choosing our hotel for your recent stay. Ww are looking forward to your next visit.
by A verified traveler
Posted 30 Apr 2024
Check the tags
Comment from Hotel Management
1 May 2024 by jer, Hotel Management
JeremyThank you for choosing our hotel for your recent stay. We are pleased that you were able to score us a 4/5. WE look forward to seeing you again in the near future so that you can score us a 5/5.
by A verified traveler
Posted 21 Apr 2024
Nice stay
Comment from Hotel Management
21 Apr 2024 by Monica, Hotel Management
MonicaThank you for choosing us for your stay in the area. Thank you for the score of 5 out of 5. We hope to see you again soon.
by A verified traveler
Posted 16 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Tarnish, Hotel Management
Thank you for choosing our hotel for your stay in the Charlotte/Concord area. We hope to see you again in the near future. Thank for the 10 out of 10 rating.
