Ratings based on 977 Verified Reviews

4.5 out of 5
84% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Beautiful waterfront location. Amazing staff, service and food
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Property is very nice and best location possible. Staff is nice as well
Comment from Hotel Management
29 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Bruna,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,
5 out of 5
by A verified traveler

Posted 19 Apr 2024
The reviews of this property will not lead you astray. A simply ideal spot with lovely people and a fantastic view. I highly recommend Palace Hotel for your next stay in Como!
Comment from Hotel Management
22 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Jessica,Thank you for your lovely review. We are pleased to read you had such a great stay with us. Hope to welcome you back in the future.Sincerely,
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Excellent location, friendly staff, but visibly old furnishings and very small rooms.
Comment from Hotel Management
23 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Amani,Thank you for your lovely review. We are pleased to read you had such a great stay with us. Hope to welcome you back in the future.Sincerely,
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Great stay. Wonderful breakfast.
Comment from Hotel Management
23 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Stephen,Thank you for your lovely review. Delighted to read you had such a great stay with us.Hope to welcome you back in the future.Sincerely,
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Location and high quality hotel right in Como. Busy street but the closed windows make it literally soundproof at night, if you want that. Beds are crisp cottons and extras like robes and slippers are perfect. Breakfast buffet is outstanding! But restaurant suppers - we had 2- are just ok compared great restaurants nearby.
Comment from Hotel Management
17 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Margwyn,Thank you for your lovely review. We are pleased to read you had such a great stay with us. Hope to welcome you back in the future.Sincerely,
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Except for the smoke detector going off in another room at 5:40 am
Comment from Hotel Management
26 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Mary Lou,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,
5 out of 5
by A verified traveler

Posted 9 Apr 2024
The hotel was a great stay. It was walkable to dining options, the city center, cathedral and right in front of the waterfront. The room was spacious and clean and the breakfast was great with so many options including gluten free options for allergies like me. We look forward to staying her again.
Comment from Hotel Management
10 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Briana,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,
5 out of 5
by A verified traveler from moreno valley

Posted 7 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Teodorico,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,
4 out of 5
by A verified traveler

Posted 7 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Mihaela,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,