Ratings based on 726 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 27 Apr 2024
Everything is great but I didn't like the breakfast. The food was the worst thing in my experience
Comment from Hotel Management
29 Apr 2024 by Federica, Hotel Management
Dear Mrs. Alrabie,Thanx for your feedback.We are sorry if you didn't appreciate our breakfast.We are suprirsed about your complaint due our buffet breakfast is one of the our strong point with more than 80 assorted products included gluten free.Please see video and photo of our breakfast buffet on our website.Best regards
3 out of 5
by A verified traveler

Posted 14 Apr 2024
It was a small hotel in convenient location. However parking was a nightmare, spaces in front were hardly available, we were told paid parking available in the garage which was very tiny and kept getting told no space even when there was space and we were allowed to park not having other options. Hotel room was compact but served the purpose. Decently cleaned however very noisy, we could hear loud music at 11pm and loud dog barks on our floor. Staff were ok, did their job but made no extra effort to help. When we couldn’t find parking we asked if we could park in electric bays which had been empty but the manager kept saying ‘cant park, can’t park’ in any of the available hotel spots and walked off. Did not bother to help us actually find a spot or try to help. If you are hiring a car you are better off making sure something a little outside centre with parking. This place advertised 20 parking spots outside but all taken (probably by staff)
4 out of 5
by A verified traveler

Posted 1 Feb 2024
The hotel is convenient for a stay where you will out all day. I came here for a wedding which with wedding plans all of my stay so I knew I wasn’t going to be at the hotel. The rooms were clean. The amenities could have been better and the location is not centric which to its advantage there was no noise at all at night. I’d recommend it for a good place to stay if you’ve already been to Como.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2023
5 out of 5
by A verified traveler from aliso viejo

Posted 1 Nov 2023
good location.
5 out of 5
by A verified traveler

Posted 30 Oct 2023
Comfortable rooms, free parking, and walking distance from the amazing city center were some of the key elements that we truly enjoyed!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 13 Oct 2023 on Hotels
All went great