Ratings based on 977 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Beautiful experience! The woman who checked us in was wonderful! (Sorry I don’t remember her name.) Thank you for the larger room!
by A verified traveler
Posted 15 May 2024
Excellent location.
by A verified traveler from Myrtle Beach
Posted 15 May 2024
Excellent staff. Good dining. Great location. Comfortable and well-equipped room.
Comment from Hotel Management
17 May 2024 by Robert Webber General Manager, Hotel Management
Dear John,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,
by A verified traveler from Brisbane
Posted 14 May 2024
Friendly staff. Excellent breakfast.
Comment from Hotel Management
15 May 2024 by Robert Webber General Manager, Hotel Management
Dear Marco,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,
by A verified traveler
Posted 8 May 2024
Wonderful hotel in the perfect location for a beautiful stay in Como.
Comment from Hotel Management
9 May 2024 by Robert Webber General Manager, Hotel Management
Dear John,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,
by A verified traveler
Posted 3 May 2024
Desde que llegamos nos estaban esperando la bienvenida excelente trato. El cuarto VIP frente al lago Como una belleza. Walkable para todos lados. Restaurante del hotel hermoso y el servicio de primera. Los empleados súper agradables y serviciales. Nos sentimos como Reyes en un palacio.
Comment from Hotel Management
6 May 2024 by Robert Webber General Manager, Hotel Management
Dear Ricardo,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,
by A verified traveler
Posted 28 Apr 2024
Beautiful waterfront location. Amazing staff, service and food
Comment from Hotel Management
30 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Christopher,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,
by A verified traveler
Posted 26 Apr 2024
Property is very nice and best location possible. Staff is nice as well
Comment from Hotel Management
29 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Bruna,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
15 May 2024 by Robert Webber General Manager, Hotel Management
Dear Eduardo,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,
by A verified traveler
Posted 19 Apr 2024
The reviews of this property will not lead you astray. A simply ideal spot with lovely people and a fantastic view. I highly recommend Palace Hotel for your next stay in Como!
Comment from Hotel Management
22 Apr 2024 by Robert Webber General Manager, Hotel Management
Dear Jessica,Thank you for your lovely review. We are pleased to read you had such a great stay with us. Hope to welcome you back in the future.Sincerely,